---
description: Compare Startly vs ManageEngine ServiceDesk Plus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Startly vs ManageEngine ServiceDesk Plus Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Startly \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus)

# Compare Startly vs ManageEngine ServiceDesk Plus

Canonical: https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus

> Detailed comparison between Startly and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Startly | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 10 | 227 |
| **Starting Price** | USD 10.00 | USD 16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | - | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Startly

- API
- Access Controls/Permissions
- Activity Dashboard
- Change Management
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Customizable Templates
- Dashboard
- Document Management
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

### ManageEngine ServiceDesk Plus

- API
- Access Controls/Permissions
- Activity Dashboard
- Change Management
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Customizable Templates
- Dashboard
- Document Management
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View Startly Profile](https://www.softwareadvice.com.au/software/350903/startly)
- [View ManageEngine ServiceDesk Plus Profile](https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Startly vs ManageEngine ServiceDesk Plus Comparison","description":"Compare Startly vs ManageEngine ServiceDesk Plus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus","about":[{"@id":"https://www.softwareadvice.com.au/software/350903/startly#software"},{"@id":"https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Startly","description":"Startly is a fully integrated service management platform that combines IT Service Management (ITSM), Professional Services Automation (PSA®), and Time &amp; Expense. This solution allows you to track time, expenses, manage projects, help desk and ticketing, change/asset management, invoicing and billing in a single place. Designed with ease-of-use in mind, Startly’s intuitive interface makes it easy for the users of your organization to enter their time and expenses. And with its powerful mobile companion app, there has never been an easier way to make sure everyone is submitting their time and expenses on time","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2894e1c3-e923-4286-8701-b733a6daf1ac.jpeg","url":"https://www.softwareadvice.com.au/software/350903/startly","@id":"https://www.softwareadvice.com.au/software/350903/startly#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":10},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"ManageEngine ServiceDesk Plus","description":"ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure library) compliance.\n\n\nServiceDesk Plus incorporates tools to help users establish process automation. It offers an automatic ticket dispatch function, which distributes new tickets to technicians based on their existing caseload and availability. This helps to manage staff workloads while minimizing the accumulation of unassigned tickets and the service degradations they can cause. Other tools include asset management, a knowledge base builder, project management functions and service level agreement management. \n\n\nFurther automation is provided by the \"business rules\" feature included with ServiceDesk Plus. This allows tickets to be automatically classified, categorized, prioritized and assigned based on a variety of dynamic criteria or rules. ServiceDesk Plus is available as an on-premise installation or as a cloud-hosted service with ServiceDesk Plus On-Demand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fa96c329-c04e-4d0f-ba42-e5839e17ffaa.png","url":"https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus","@id":"https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":227},"offers":{"price":"16","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/3898/knowledge-base/software","@type":"ListItem"},{"name":"Startly vs ManageEngine ServiceDesk Plus","position":3,"item":"https://www.softwareadvice.com.au/compare/350903/360387/startly/vs/manageengine-servicedesk-plus","@type":"ListItem"}]}]}
</script>
