---
description: Compare Trengo vs Intercom regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Trengo vs Intercom Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Trengo \<span\>vs\</span\> Intercom](https://www.softwareadvice.com.au/compare/355824/378292/trengo/vs/intercom)

# Compare Trengo vs Intercom

Canonical: https://www.softwareadvice.com.au/compare/355824/378292/trengo/vs/intercom

> Detailed comparison between Trengo and Intercom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trengo | Intercom |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 26 | 1131 |
| **Starting Price** | EUR 125.00 | USD 39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Trengo

- API
- CRM
- Chat/Messaging
- Customer Communication
- Customer Database
- Customisable Branding
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- SSL Security
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Intercom

- API
- CRM
- Chat/Messaging
- Customer Communication
- Customer Database
- Customisable Branding
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- SSL Security
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Trengo Profile](https://www.softwareadvice.com.au/software/355824/trengo)
- [View Intercom Profile](https://www.softwareadvice.com.au/software/378292/intercom)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/355824/378292/trengo/vs/intercom)

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