---
description: Compare Salesforce Service Cloud vs Business Manager Enterprise (BME) regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud vs Business Manager Enterprise (BME) Comparison
---

Breadcrumb: [Home](/) > [Higher Education CRM Software](/directory/3231/higher-education/software) > [Salesforce Service Cloud \<span\>vs\</span\> Business Manager Enterprise (BME)](https://www.softwareadvice.com.au/compare/363691/407844/service-cloud/vs/businessman)

# Compare Salesforce Service Cloud vs Business Manager Enterprise (BME)

Canonical: https://www.softwareadvice.com.au/compare/363691/407844/service-cloud/vs/businessman

> Detailed comparison between Salesforce Service Cloud and Business Manager Enterprise (BME). Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Business Manager Enterprise (BME) |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 820 | 2 |
| **Starting Price** | USD 25.00 | USD 45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Salesforce Service Cloud

- Billing & Invoicing
- CRM
- Calendar Management
- Computer Telephony Integration
- Contact Management
- Document Storage
- Employee Management
- Interaction Tracking
- Inventory Management
- Job Management
- Lead Management
- Mobile Access
- Multi-Location
- Order Management
- Project Management
- Purchasing & Receiving
- Quotes/Estimates
- Reporting/Analytics
- Service History
- Task Management

### Business Manager Enterprise (BME)

- Billing & Invoicing
- CRM
- Calendar Management
- Contact Management
- Document Storage
- Employee Management
- Interaction Tracking
- Inventory Management
- Job Management
- Lead Management
- Mobile Access
- Multi-Location
- Order Management
- Project Management
- Purchasing & Receiving
- Quotes/Estimates
- Reporting/Analytics
- Task Management

## Links

- [View Salesforce Service Cloud Profile](https://www.softwareadvice.com.au/software/363691/service-cloud)
- [View Business Manager Enterprise (BME) Profile](https://www.softwareadvice.com.au/software/407844/businessman)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/363691/407844/service-cloud/vs/businessman)

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