---
description: Compare Zendesk Talk vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Talk vs Microsoft Teams Comparison
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [Zendesk Talk \<span\>vs\</span\> Microsoft Teams](https://www.softwareadvice.com.au/compare/368594/397766/zendesk-talk/vs/microsoft-teams)

# Compare Zendesk Talk vs Microsoft Teams

Canonical: https://www.softwareadvice.com.au/compare/368594/397766/zendesk-talk/vs/microsoft-teams

> Detailed comparison between Zendesk Talk and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Talk | Microsoft Teams |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 21 | 10940 |
| **Starting Price** | USD 49.00 | $6.90 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Documentation |

## Key features

### Zendesk Talk

- Automatic Call Distribution
- Call Recording
- Call Routing
- Call Tagging
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Data Security
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management
- Voice Mail

### Microsoft Teams

- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Contact Management
- Data Security
- Host Controls
- Interaction Tracking
- Multi-Channel Communication
- On-Demand Webcasting
- Presentation Streaming
- Recording
- Reporting & Statistics
- Scheduling
- Voice Mail
- Whiteboard

## Links

- [View Zendesk Talk Profile](https://www.softwareadvice.com.au/software/368594/zendesk-talk)
- [View Microsoft Teams Profile](https://www.softwareadvice.com.au/software/397766/microsoft-teams)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/368594/397766/zendesk-talk/vs/microsoft-teams)

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