---
description: Compare Wrike vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Wrike vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Online Proofing Software](/directory/4381/online-proofing/software) > [Wrike \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk)

# Compare Wrike vs Zoho Desk

Canonical: https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk

> Detailed comparison between Wrike and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Wrike | Zoho Desk |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 3023 | 2213 |
| **Starting Price** | USD 10.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Wrike

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Issue Scheduling
- Monitoring
- Multi-Channel Communication
- Performance Management
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Video Support

### Zoho Desk

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Issue Scheduling
- Monitoring
- Multi-Channel Communication
- Performance Management
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Video Support

## Links

- [View Wrike Profile](https://www.softwareadvice.com.au/software/3777/wrike-pm)
- [View Zoho Desk Profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Wrike vs Zoho Desk Comparison","description":"Compare Wrike vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk","about":[{"@id":"https://www.softwareadvice.com.au/software/3777/wrike-pm#software"},{"@id":"https://www.softwareadvice.com.au/software/393877/zoho-desk#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Wrike","description":"Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts reliably inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done. More than 20,000 organizations worldwide, including Siemens, Walmart, and NVIDIA, trust Wrike to deliver their most important work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/488bb6e0-c08a-407c-9cd9-cf1d20042cff.png","url":"https://www.softwareadvice.com.au/software/3777/wrike-pm","@id":"https://www.softwareadvice.com.au/software/3777/wrike-pm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3023,"ratingValue":4.4},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoho Desk","description":"Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creation.\n\nZoho Desk collates interactions from various media (email, phone, chat, social media, a self-service portal, forums and forms) and presents them in one place. Tasks such as ticket assignment, service escalations, notification rules and time-based actions can be automated by setting workflow rules. The solution provides customizable and scheduled reports, happiness ratings and a graphical dashboard for analyzing customer satisfaction.\n\nIntegration with Zoho customer relationship management (CRM) facilitates feeding of customer information into tickets logged in Zoho Desk, which enables service agents to know more about the customers.\n\nThe solution also enables users to make custom changes, such as renaming tabs, adding new departments, customizing email templates, defining business hours and adding of help folders. Zoho Desk can also be integrated with clients’ in-house systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc0815dc-9aa7-4270-bdb9-06eaeff11d8c.jpeg","url":"https://www.softwareadvice.com.au/software/393877/zoho-desk","@id":"https://www.softwareadvice.com.au/software/393877/zoho-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2213,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online Proofing Software","position":2,"item":"/directory/4381/online-proofing/software","@type":"ListItem"},{"name":"Wrike vs Zoho Desk","position":3,"item":"https://www.softwareadvice.com.au/compare/3777/393877/wrike-pm/vs/zoho-desk","@type":"ListItem"}]}]}
</script>