---
description: Compare Zoho Assist vs Secomea regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho Assist vs Secomea Comparison
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [Zoho Assist \<span\>vs\</span\> Secomea](https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea)

# Compare Zoho Assist vs Secomea

Canonical: https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea

> Detailed comparison between Zoho Assist and Secomea. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho Assist | Secomea |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1374 | 19 |
| **Starting Price** | INR 480.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho Assist

- API
- Access Controls/Permissions
- Active Directory Integration
- Dashboard
- Endpoint Protection Software
- File Sharing
- File Transfer
- Mobile Access
- Monitoring
- Multiple User Accounts
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting/Analytics
- Screen Recording Software
- Screen Sharing
- Server Monitoring
- Session Recording
- Support Ticket Management

### Secomea

- API
- Access Controls/Permissions
- Active Directory Integration
- Dashboard
- Endpoint Protection Software
- File Sharing
- File Transfer
- Mobile Access
- Monitoring
- Multiple User Accounts
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting/Analytics
- Screen Recording Software
- Screen Sharing
- Server Monitoring
- Session Recording
- Support Ticket Management

## Links

- [View Zoho Assist Profile](https://www.softwareadvice.com.au/software/392373/zoho-assist)
- [View Secomea Profile](https://www.softwareadvice.com.au/software/440313/secomea)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho Assist vs Secomea Comparison","description":"Compare Zoho Assist vs Secomea regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea","about":[{"@id":"https://www.softwareadvice.com.au/software/392373/zoho-assist#software"},{"@id":"https://www.softwareadvice.com.au/software/440313/secomea#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Zoho Assist","description":"Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. \n\nKey features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.\n\nWith multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.\n\nZoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. \n\nZoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e4177b3-5309-4751-998a-7034e53a947b.png","url":"https://www.softwareadvice.com.au/software/392373/zoho-assist","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/392373/zoho-assist#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1374},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Secomea","description":"Secomea is a Secure Remote Access (SRA) solution specifically designed for industrial networks and OT equipment. It is utilized by nearly ten thousand customers worldwide across numerous sites, enabling them to remotely manage their machines and prevent downtime.\n\nSecomea's solution integrates with any OT equipment, allowing organizations to secure their cyber-physical systems. This enables technicians to remotely access and intervene in production facilities, reducing travel expenses, response time, and security risks.\n\nThe implementation of Secomea's solution typically requires just one day per site. With a user-friendly and intuitive interface, Secomea aims to simplify secure remote access while maintaining global oversight and local control.\n\nSecomea's features:\n\nIdentity and access management features:\n\n- Privileged access management: Set up hierarchy-based user roles based on the principle of least privilege\n- Granular access control: Control access on an individual level with granular permissions\n- Advanced grouping: Perform mass administration of user permissions\n- Just-in-time (JIT) access: Grant temporary or scheduled access to specific assets\n- Always-on access: Set up a static, persistent tunnel connection between two separate networks\n- Request for access: Users can request access to specific assets, and admins can approve it in one click\n- Multi-Factor Authentication (MFA): Verify users’ identities via MFA with SMS authentication\n- Single Sign-On (SSO): Secure users’ authentication via Single Sign-On (SSO) with Azure AD or Okta\n\nRemote access features:\n\n- Agentless, web-based system: Use Secomea directly from your browser – no need to install a plugin or application\n- Direct access via lightweight client: Supporting OT protocols such as Modbus, Profinet, EtherCAT, Ethernet/IP, etc.\n- Indirect and clientless access: Supporting remote access from your browser via RDP, VNC, SSH, Telnet, HTTPS\n- Secure file transfer: Scan files transferred remotely for viruses or malware to assess their safety\n\nAudit and monitoring:\n\n- Real-time activities monitoring: Get an overview of ongoing remote access sessions from the Prime Dashboard\n- Audit logs: Track every activity performed on your machines to document who did what and when\n- Session recordings: Capture videos of remote access sessions for troubleshooting and audit purposes\n- Alerts and automated actions: Get SMS/email notifications for specific events and automate triggered actions\n- Access gateways information: Get a centralized overview of all gateways with detailed info (serial number, IP, firmware, last heartbeat). Register info on their physical location and contact details for streamlined operations\n- Vulnerability hub: Spot gateways that are not running the latest firmware version and those whose models are approaching End of Life or End of Support to ensure timely updates and replacements\n\nCustomization and integrations:\n- API access: Integrate Secomea with other tools you use to run your operations\n- AD integration: Changes implemented in Microsoft Azure Active Directory are synced hourly in Secomea’s access management server.\n- Security Information and Event Management (SIEM) integration: Integrate your SIEM system (Syslog, Splunk, etc.) with Secomea\n- Data Collection Module (DCM) and cloud integration\n- Collect data from your industrial equipment using its native data collection protocols (OPC UA, Modbus TCP, Siemens S7, Ethernet/IP, MQTT, etc.) and send it to your chosen cloud solution for further processing (Microsoft Azure IoT Hub, Amazon AWS IoT Core, Software AG Cumulocity IoT, Aveva Insight, MQTT data servers, etc.)\n- Support system integration: Integrate your support system with Secomea’s to centralize ticket management\n- Branding: Customize your URL and login page to align it with your corporate brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/50be5c00-55de-4eda-bc84-328e87beb411.png","url":"https://www.softwareadvice.com.au/software/440313/secomea","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/440313/secomea#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":19},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/4537/remote-support/software","@type":"ListItem"},{"name":"Zoho Assist vs Secomea","position":3,"item":"https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/392373/440313/zoho-assist/vs/secomea#breadcrumblist"}]}
</script>