---
description: Compare Zoho Desk vs Trello regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho Desk vs Trello Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zoho Desk \<span\>vs\</span\> Trello](https://www.softwareadvice.com.au/compare/393877/430585/zoho-desk/vs/trello)

# Compare Zoho Desk vs Trello

Canonical: https://www.softwareadvice.com.au/compare/393877/430585/zoho-desk/vs/trello

> Detailed comparison between Zoho Desk and Trello. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Trello |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 2212 | 23533 |
| **Starting Price** | USD 20.00 | USD 5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho Desk

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Configurable Workflow
- Content Management
- Dashboard
- Email Management
- Issue Management
- Live Chat
- Monitoring
- Performance Metrics
- Personalization
- Project Management
- Projections
- Real-Time Data
- SSL Security
- Search/Filter
- Surveys & Feedback
- Workflow Management

### Trello

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Configurable Workflow
- Content Management
- Dashboard
- Email Management
- Issue Management
- Live Chat
- Monitoring
- Performance Metrics
- Personalization
- Project Management
- Projections
- Real-Time Data
- SSL Security
- Search/Filter
- Surveys & Feedback
- Workflow Management

## Links

- [View Zoho Desk Profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
- [View Trello Profile](https://www.softwareadvice.com.au/software/430585/trello)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/393877/430585/zoho-desk/vs/trello)

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