---
description: Compare Zoho Desk vs ManageEngine SupportCenter Plus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho Desk vs ManageEngine SupportCenter Plus Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zoho Desk \<span\>vs\</span\> ManageEngine SupportCenter Plus](https://www.softwareadvice.com.au/compare/393877/435300/zoho-desk/vs/manageengine-supportcenter-plus)

# Compare Zoho Desk vs ManageEngine SupportCenter Plus

Canonical: https://www.softwareadvice.com.au/compare/393877/435300/zoho-desk/vs/manageengine-supportcenter-plus

> Detailed comparison between Zoho Desk and ManageEngine SupportCenter Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | ManageEngine SupportCenter Plus |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 2216 | 14 |
| **Starting Price** | USD 20.00 | USD 495.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Videos |

## Key features

### Zoho Desk

- CRM
- Client Portal
- Customer Communication
- Customer Database
- Dashboard
- Knowledge Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Ticket Management

### ManageEngine SupportCenter Plus

- CRM
- Client Portal
- Customer Communication
- Customer Database
- Dashboard
- Knowledge Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Ticket Management

## Links

- [View Zoho Desk Profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
- [View ManageEngine SupportCenter Plus Profile](https://www.softwareadvice.com.au/software/435300/manageengine-supportcenter-plus)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/393877/435300/zoho-desk/vs/manageengine-supportcenter-plus)

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