---
description: Compare Dynamics 365 Customer Insights vs TCS Customer Intelligence & Insights regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dynamics 365 Customer Insights vs TCS Customer Intelligence & Insights Comparison
---

Breadcrumb: [Home](/) > [Customer Data Platform Software](/directory/4718/customer-data-platform/software) > [Dynamics 365 Customer Insights \<span\>vs\</span\> TCS Customer Intelligence & Insights](https://www.softwareadvice.com.au/compare/401132/499090/dynamics-365-customer-insights/vs/TCS-Customer-Intelligence--Insights)

# Compare Dynamics 365 Customer Insights vs TCS Customer Intelligence & Insights

Canonical: https://www.softwareadvice.com.au/compare/401132/499090/dynamics-365-customer-insights/vs/TCS-Customer-Intelligence--Insights

> Detailed comparison between Dynamics 365 Customer Insights and TCS Customer Intelligence & Insights. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 Customer Insights | TCS Customer Intelligence & Insights |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 2 | 1 |
| **Starting Price** | USD 1,500.00 | USD 1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Documentation, Videos |

## Key features

### Dynamics 365 Customer Insights

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behavior Tracking
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Data Integration
- GDPR Compliance
- Multiple Data Sources
- Predictive Analytics
- Predictive Modeling
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Third-Party Integrations

### TCS Customer Intelligence & Insights

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behavior Tracking
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customizable Reports
- Data Integration
- GDPR Compliance
- Multiple Data Sources
- Natural Language Processing
- Predictive Analytics
- Predictive Modeling
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View Dynamics 365 Customer Insights Profile](https://www.softwareadvice.com.au/software/401132/dynamics-365-customer-insights)
- [View TCS Customer Intelligence & Insights Profile](https://www.softwareadvice.com.au/software/499090/TCS-Customer-Intelligence--Insights)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/401132/499090/dynamics-365-customer-insights/vs/TCS-Customer-Intelligence--Insights)

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