---
description: Compare ITBoost vs Confluence regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ITBoost vs Confluence Comparison
---

Breadcrumb: [Home](/) > [Records Management Software](/directory/1859/records-management/software) > [ITBoost \<span\>vs\</span\> Confluence](https://www.softwareadvice.com.au/compare/402065/430492/itboost/vs/confluence)

# Compare ITBoost vs Confluence

Canonical: https://www.softwareadvice.com.au/compare/402065/430492/itboost/vs/confluence

> Detailed comparison between ITBoost and Confluence. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ITBoost | Confluence |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 3682 |
| **Starting Price** | USD 85.00 | USD 5.42 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### ITBoost

- Access Controls/Permissions
- Activity Dashboard
- Archiving & Retention
- Audit Trail
- Customisable Branding
- Customizable Templates
- Dashboard
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Storage
- Documentation Management
- For the IT sector
- Knowledge Management
- Process/Workflow Automation
- Reporting/Analytics
- Templates
- Third-Party Integrations
- Version Control

### Confluence

- Access Controls/Permissions
- Activity Dashboard
- Archiving & Retention
- Audit Trail
- Customisable Branding
- Customizable Templates
- Dashboard
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Storage
- Documentation Management
- For the IT sector
- Knowledge Management
- Process/Workflow Automation
- Reporting/Analytics
- Templates
- Third-Party Integrations
- Version Control

## Links

- [View ITBoost Profile](https://www.softwareadvice.com.au/software/402065/itboost)
- [View Confluence Profile](https://www.softwareadvice.com.au/software/430492/confluence)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/402065/430492/itboost/vs/confluence)

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