---
description: Compare BastionGPT vs Wati regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BastionGPT vs Wati Comparison
---

Breadcrumb: [Home](/) > [AI Writing Assistant Software](/directory/4486/ai-writing-assistant/software) > [BastionGPT \<span\>vs\</span\> Wati](https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati)

# Compare BastionGPT vs Wati

Canonical: https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati

> Detailed comparison between BastionGPT and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BastionGPT | Wati |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 4 | 202 |
| **Starting Price** | USD 20.00 | USD 59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### BastionGPT

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot
- Customisable Branding
- For Sales/Marketing
- Live Chat
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions

### Wati

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- CRM
- Chat/Messaging
- Chatbot
- Customer Communication
- Customer Database
- Customer Service Analytics
- Dashboard
- Lead Management
- Live Chat
- Natural Language Processing
- Pre-Configured Bot
- Segmentation
- Support Ticket Management

## Links

- [View BastionGPT Profile](https://www.softwareadvice.com.au/software/422921/bastiongpt)
- [View Wati Profile](https://www.softwareadvice.com.au/software/430256/wati)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BastionGPT vs Wati Comparison","description":"Compare BastionGPT vs Wati regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati","about":[{"@id":"https://www.softwareadvice.com.au/software/422921/bastiongpt#software"},{"@id":"https://www.softwareadvice.com.au/software/430256/wati#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"BastionGPT","description":"BastionGPT is a HIPAA-compliant AI assistant and AI medical scribe, purpose-built to reduce documentation burden and improve clinical clarity for healthcare professionals. The platform integrates leading AI models (GPT-5.2, Claude Opus, and Gemini-3 Pro) within a secure, healthcare-grade interface that supports clinical documentation, audio transcription, document analysis, and patient communication across every specialty.\n\nBastionGPT drafts progress notes (SOAP, DAP, BIRP), referral letters, discharge summaries, insurance appeals, patient education materials, and evaluation reports. Its AI Scribe provides unlimited transcription with multi-speaker recognition and six configurable output formats, including a Custom Note tab that accepts any prompt for specialty-specific documentation. Users upload and analyze documents up to 500 pages. A built-in Saved Prompts Library and Share Prompts feature help teams standardize workflows across their organization.\n\nA peer-reviewed study published in Critical Care Explorations (April 2026), led by researchers at Baylor College of Medicine and Texas Children's Hospital, found that BastionGPT achieved 99.3% sentence-level accuracy when supporting parent communication in a pediatric intensive care unit, with zero moderate or severe errors across 1,225 AI-generated sentences. More than 10,000 healthcare professionals use BastionGPT today.\n\nBastionGPT is designed to support compliance with HIPAA, PIPEDA, FERPA, and Australian Privacy Principles, with all data hosted on Microsoft Azure's HIPAA-compliant infrastructure. A BAA is included with every plan, and patient data is never shared with third-party AI providers for training.\n\nHow is BastionGPT different from ChatGPT?\n\nChatGPT is not HIPAA compliant, does not include a BAA, and may use input data for model training. BastionGPT is built for healthcare: data is hosted on HIPAA-compliant infrastructure, a BAA is included on every plan, and patient data is never shared with third parties. BastionGPT also supports sensitive clinical topics that ChatGPT often blocks and includes healthcare-specific tools like the AI Scribe, Saved Prompts Library, and multi-model selection.\n\nWhat types of documents can I upload?\n\nBastionGPT supports PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, CSV, HTML, PNG, and JPG files. The Professional plan supports uploads up to 30 pages. Professional Plus supports up to 500 pages with multi-document referencing. BastionGPT also performs OCR on scanned PDFs and images.\n\nIs BastionGPT HIPAA compliant?\n\nYes. BastionGPT runs on Microsoft Azure's HIPAA-compliant infrastructure and includes a BAA with every plan. Data is encrypted, isolated, and never shared with OpenAI, Google, or any third-party provider for training.\n\nWho uses BastionGPT?\nMore than 10,000 healthcare organizations across internal medicine, pediatrics, psychiatry, psychology, therapy, nursing, dental, PT/OT, healthcare legal, DME, medical billing, and administration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/394351a8-322f-4d53-92c6-d9e4f5f50640.png","url":"https://www.softwareadvice.com.au/software/422921/bastiongpt","@id":"https://www.softwareadvice.com.au/software/422921/bastiongpt#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"Wati","description":"Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing, sales, and support with our AI-powered chat bot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9c63a4b6-eca3-4a2d-b0fd-535f42910ab5.png","url":"https://www.softwareadvice.com.au/software/430256/wati","@id":"https://www.softwareadvice.com.au/software/430256/wati#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":202},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Writing Assistant Software","position":2,"item":"/directory/4486/ai-writing-assistant/software","@type":"ListItem"},{"name":"BastionGPT vs Wati","position":3,"item":"https://www.softwareadvice.com.au/compare/422921/430256/bastiongpt/vs/wati","@type":"ListItem"}]}]}
</script>
