---
description: Compare Oct8ne vs Freshchat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Oct8ne vs Freshchat Comparison
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Oct8ne \<span\>vs\</span\> Freshchat](https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat)

# Compare Oct8ne vs Freshchat

Canonical: https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat

> Detailed comparison between Oct8ne and Freshchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Oct8ne | Freshchat |
| **Overall rating** | 5.0/5 | 4.1/5 |
| **Total Reviews** | 2 | 115 |
| **Starting Price** | EUR 49.00 | INR 1,799.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online | Live Online, Documentation |

## Key features

### Oct8ne

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Collaboration Tools
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Freshchat

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Collaboration Tools
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Oct8ne Profile](https://www.softwareadvice.com.au/software/427116/oct8ne)
- [View Freshchat Profile](https://www.softwareadvice.com.au/software/436347/freshchat)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Oct8ne vs Freshchat Comparison","description":"Compare Oct8ne vs Freshchat regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat","about":[{"@id":"https://www.softwareadvice.com.au/software/427116/oct8ne#software"},{"@id":"https://www.softwareadvice.com.au/software/436347/freshchat#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Oct8ne","description":"Oct8ne is a customer engagement solution designed to make online interactions seamless and efficient. With a focus on user-friendliness and innovation, Oct8ne empowers businesses to create exceptional customer experiences without the need for coding expertise. Key features include personalization, multi-channel integration, visual interaction, and predictive segmentation.\n\nOct8ne enhances the customer engagement experience with its visual chat feature. Either agents or the chatbot can showcase products directly from the catalog during conversations, providing customers with a real-time view of what they're interested in. It offers no-code chatbot development. Businesses can build and customize chatbots without any programming skills. This empowers teams to create chatbots tailored to their unique needs, from answering customer queries to improving sales, all without writing a single line of code.\n\nThe Coviewer feature allows both agents and customers to share screens, creating an interactive and collaborative shopping experience from within a unified platform. Customers can view products in real time, enhancing purchasing decisions. Oct8ne integrates with various messaging platforms, including WhatsApp Business API, Facebook Messenger, and Instagram. This allows businesses to meet customers where they are, providing support and assistance across various messaging channels according to requirements.\n\nOct8ne enables businesses to personalize their interactions by analyzing customer behavior and preferences. Messages can be tailored based on a customer's location and browsing history, providing a personalized touch that resonates with users from within a unified platform. Its analytics provide valuable insights into customer interactions. Users can track conversion metrics, response times, and customer engagement to make informed decisions and continuously improve customer service and sales strategies according to requirements.\n\nOct8ne is scalable, making it suitable for businesses of all sizes. It empowers businesses to provide exceptional customer service and improve sales. With its no-code chatbot development, intuitive interface, and visual live chat, the system simplifies customer engagement, making it accessible to businesses. Oct8ne's commitment to innovation ensures that companies can stay ahead in the competitive digital landscape.\n\nOct8ne helps businesses transform customer interactions and drive success in the digital era. Users can experience intuitive software that empowers your team to deliver customer experiences without the need for coding expertise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/077554f9-d559-4f30-8649-8ba2b720be40.png","url":"https://www.softwareadvice.com.au/software/427116/oct8ne","@id":"https://www.softwareadvice.com.au/software/427116/oct8ne#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Freshchat","description":"Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.\n\nKey-Value Propositions\n1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more\n2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional \n3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size\n\nWith the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.\n\nThis is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.\n\nFreshchat offers:\n\n-Unified inbox experience to manage conversations across digital channels\n-Best-in-class AI chatbots that focus on intent and engagement\n-Proactive messaging using hyper-targeted rich media campaigns \n-Intelligent load balancing and auto-routing capabilities\n-Seamless integrations via a rapidly growing app marketplace and custom APIs\n-Highly resilient architecture built on AWS and certified with industry compliances\n\n\n\nLanguages supported: \n\nArabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian,  Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu Vietnamese, Welsh","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fa9b7a14-17aa-473a-8fea-601a976658ff.png","url":"https://www.softwareadvice.com.au/software/436347/freshchat","@id":"https://www.softwareadvice.com.au/software/436347/freshchat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":115},"offers":{"price":"1799","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/4010/conversational-ai-comparison/software","@type":"ListItem"},{"name":"Oct8ne vs Freshchat","position":3,"item":"https://www.softwareadvice.com.au/compare/427116/436347/oct8ne/vs/freshchat","@type":"ListItem"}]}]}
</script>