---
description: Compare Drift vs EngageBay CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Drift vs EngageBay CRM Comparison
---

Breadcrumb: [Home](/) > [Predictive Lead Scoring Software](/directory/3393/lead-scoring/software) > [Drift \<span\>vs\</span\> EngageBay CRM](https://www.softwareadvice.com.au/compare/44897/83835/drift/vs/engagebay)

# Compare Drift vs EngageBay CRM

Canonical: https://www.softwareadvice.com.au/compare/44897/83835/drift/vs/engagebay

> Detailed comparison between Drift and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Drift | EngageBay CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 199 | 907 |
| **Starting Price** | - | USD 14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Drift

- API
- Activity Tracking
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Mobile Alerts
- Personalization
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Subscriber Management
- Support Ticket Management
- Transfers/Routing
- Visitor Tracking
- Web Forms
- Website Visitor Tracking

### EngageBay CRM

- API
- Activity Tracking
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Mobile Alerts
- Personalization
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Subscriber Management
- Support Ticket Management
- Transfers/Routing
- Visitor Tracking
- Web Forms
- Website Visitor Tracking

## Links

- [View Drift Profile](https://www.softwareadvice.com.au/software/44897/drift)
- [View EngageBay CRM Profile](https://www.softwareadvice.com.au/software/83835/engagebay)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/44897/83835/drift/vs/engagebay)

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