---
description: Compare Mend vs Pomelo Health regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mend vs Pomelo Health Comparison
---

Breadcrumb: [Home](/) > [Patient Management Software](/directory/3489/patient-intake/software) > [Mend \<span\>vs\</span\> Pomelo Health](https://www.softwareadvice.com.au/compare/45193/433926/mend/vs/pomelo-health)

# Compare Mend vs Pomelo Health

Canonical: https://www.softwareadvice.com.au/compare/45193/433926/mend/vs/pomelo-health

> Detailed comparison between Mend and Pomelo Health. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mend | Pomelo Health |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 920 | 41 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Mend

- Activity Tracking
- Care Summaries
- Chat/Messaging
- Customer Database
- Customisable Branding
- Document Management
- EHR-Agnostic
- Live Chat
- Multiple Appointment Types
- Patient Flow Management
- Patient Records Management
- Practice Management
- Prescription Renewal
- Real-Time Reporting
- Reminders
- Scheduling
- Secure Messaging
- Video Conferencing
- Video Consultations
- Website Integration

### Pomelo Health

- Activity Tracking
- Care Summaries
- Chat/Messaging
- Customer Database
- Customisable Branding
- Document Management
- EHR-Agnostic
- Live Chat
- Multiple Appointment Types
- Patient Flow Management
- Patient Records Management
- Practice Management
- Prescription Renewal
- Real-Time Reporting
- Reminders
- Scheduling
- Secure Messaging
- Video Conferencing
- Video Consultations
- Website Integration

## Links

- [View Mend Profile](https://www.softwareadvice.com.au/software/45193/mend)
- [View Pomelo Health Profile](https://www.softwareadvice.com.au/software/433926/pomelo-health)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/45193/433926/mend/vs/pomelo-health)

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