---
description: Compare Mend vs Updox regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mend vs Updox Comparison
---

Breadcrumb: [Home](/) > [Applied Behaviour Analysis Software](/directory/3895/aba/software) > [Mend \<span\>vs\</span\> Updox](https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox)

# Compare Mend vs Updox

Canonical: https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox

> Detailed comparison between Mend and Updox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Mend | Updox |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 920 | 117 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Mend

- API
- Appointment Management
- Appointment Scheduling
- Confirmations/Reminders
- Document Management
- Electronic Signature
- File Sharing
- HIPAA Compliant
- Messaging
- Mobile Access
- One-to-One Messaging
- Online Forms
- Patient Engagement Software
- Patient Intake
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling
- Video Conferencing
- Virtual Waiting Room

### Updox

- API
- Appointment Management
- Appointment Scheduling
- Confirmations/Reminders
- Document Management
- Electronic Signature
- File Sharing
- HIPAA Compliant
- Messaging
- Mobile Access
- One-to-One Messaging
- Online Forms
- Patient Engagement Software
- Patient Intake
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling
- Video Conferencing
- Virtual Waiting Room

## Links

- [View Mend Profile](https://www.softwareadvice.com.au/software/45193/mend)
- [View Updox Profile](https://www.softwareadvice.com.au/software/450583/Updox)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Mend vs Updox Comparison","description":"Compare Mend vs Updox regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox","about":[{"@id":"https://www.softwareadvice.com.au/software/45193/mend#software"},{"@id":"https://www.softwareadvice.com.au/software/450583/Updox#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU"},{"name":"Mend","description":"Launch your Behavioral Health Telemedicine program today.\n\nMend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data.\n\nUsers and providers can use video conferencing and live chat tools on desktop or mobile devices. The solution makes use of HIPAA-compliant messaging, video conferencing, and file sharing. Users can share information with patients or within the organization using a drag-and-drop interface to upload files and invite patients to chat using email links.\n\nMend can also be used to collect health information from patients like consent forms, medical histories, scanned images of identification, case management documentation, and more. The solution can be integrated with other software and services including electronic medical record platforms, practice management solutions, pharmacy management software, lab information providers, insurance providers and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/432a189e-5ce5-4cca-9272-1bf61b6515af.png","url":"https://www.softwareadvice.com.au/software/45193/mend","@id":"https://www.softwareadvice.com.au/software/45193/mend#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":920,"ratingValue":4.6},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Updox","description":"Updox is a comprehensive healthcare communication platform designed for out-of-hospital providers, offering HIPAA-compliant tools like telehealth, electronic fax, secure texting, forms, appointment reminders, and more—all in one centralized solution. It enables physicians, pharmacists, and long-term care providers to seamlessly connect with patients and collaborate on the same platform that integrates with numerous EHRs for easy and secure information sharing.  \n\n Updox provides an all-in-one communication platform that makes it easy to deliver both virtual and in-person care, allowing you to stay focused on what matters most—your patients. As a centralized hub for managing all your work and communications, Updox helps ensure care is delivered safely and efficiently. By reducing the need for manual tasks and eliminating the hassle of juggling multiple systems, Updox helps you boost office productivity and free up time for patient care. Our solutions also enhance staff satisfaction by simplifying administrative workflows in a cost-effective, resource-efficient manner. \n\n Updox Telehealth makes it easy to connect with your patients anytime, anywhere through HIPAA-compliant video chat and secure texting. Enhance accessibility and engagement with a streamlined workflow that mimics an in-person visit. \n\n Simplify office management with Updox’s comprehensive suite of productivity tools. From secure internal messaging and HIPAA-compliant electronic faxing to online forms and a unified inbox, Updox helps streamline your day-to-day operations for maximum efficiency. \n\n Our patient engagement solutions empower patients to take a more active role in their care—reducing no-shows and enhancing communication through appointment reminders and a comprehensive messaging platform. \n\n  With over 470,000 users, Updox is trusted by practices nationwide to boost patient engagement, increase internal efficiency, and strengthen external communications.  \n\n As a client, you’ll receive reliable, responsive support via phone, email, and online chat during business hours—ensuring you get the help you need, when you need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/372292d7-807c-4115-8cae-823e9279f39b.png","url":"https://www.softwareadvice.com.au/software/450583/Updox","@id":"https://www.softwareadvice.com.au/software/450583/Updox#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":117,"ratingValue":4.1},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Applied Behaviour Analysis Software","position":2,"item":"/directory/3895/aba/software","@type":"ListItem"},{"name":"Mend vs Updox","position":3,"item":"https://www.softwareadvice.com.au/compare/45193/450583/mend/vs/Updox","@type":"ListItem"}]}]}
</script>
