---
description: Compare Zipwhip vs Medallia Concierge regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zipwhip vs Medallia Concierge Comparison
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [Zipwhip \<span\>vs\</span\> Medallia Concierge](https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle)

# Compare Zipwhip vs Medallia Concierge

Canonical: https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle

> Detailed comparison between Zipwhip and Medallia Concierge. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zipwhip | Medallia Concierge |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 119 | 117 |
| **Starting Price** | USD 19.00 | USD 179.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Documentation, Videos |

## Key features

### Zipwhip

- 2-Way Messaging
- API
- Automated Responses
- Contact Management
- Mass Texting
- Message Personalization
- Reporting/Analytics
- Scheduled Messaging

### Medallia Concierge

- 2-Way Messaging
- Automated Responses
- CRM
- Chat/Messaging
- Contact Management
- Customisable Branding
- Dashboard
- Engagement Tracking
- Live Chat
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Personalization
- Polls/Voting
- Reporting/Analytics
- Scheduled Messaging
- Shortcodes
- Social Media Integration
- Survey/Poll Management

## Links

- [View Zipwhip Profile](https://www.softwareadvice.com.au/software/47637/zipwhip)
- [View Medallia Concierge Profile](https://www.softwareadvice.com.au/software/171319/zingle)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zipwhip vs Medallia Concierge Comparison","description":"Compare Zipwhip vs Medallia Concierge regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle","about":[{"@id":"https://www.softwareadvice.com.au/software/47637/zipwhip#software"},{"@id":"https://www.softwareadvice.com.au/software/171319/zingle#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Zipwhip","description":"Zipwhip is a SMS marketing solution designed to help businesses in healthcare, fitness, retail, veterinary, automotive, legal, education and other industries streamline communication with customers using templates, scheduled messages, automated replies and more. Administrators can gain visibility into client engagement metrics and the performance of inbound/outbound text messages and keywords through reports.\n\n\nKey features of Zipwhip include group messaging, mobile notifications, custom fields, IP whitelisting and single sign-on (SSO). Managers can send documents, images or videos via MMS messages and bulk upload contacts to store details including phone numbers, job titles and addresses on a unified platform. Additionally, the solution deploys multi-factor authentication to protect confidential data against phishing or ransomware attacks.\n\n\nZipwhip facilitates integration with various third-party systems such as Clio, Velocity, HubSpot, Pipedrive and more. The product is available on monthly or annual subscriptions and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0890a72f-b8f5-4f87-b6c3-8fdc27580076.jpg","url":"https://www.softwareadvice.com.au/software/47637/zipwhip","@id":"https://www.softwareadvice.com.au/software/47637/zipwhip#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":119},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Medallia Concierge","description":"Zingle is a cloud-based SMS messaging platform that allows users to communicate with their customers via text message and other mobile messaging channels. It is suitable for businesses of all sizes.\n\n\nKey features include contacts management, automated messages, a team inbox, multi-channel messaging and advanced reporting and analytics. Zingle’s team inbox enables users to receive real-time messaging across all channels. Users can use saved templates to respond to various types of queries. The system also supports 90+ languages.\n\n\nUsers can create dynamic segments of their contacts based on customized policies. Zingle also allows users to create custom fields when adding contacts. An automated workflow engine enables users to automate communication with customers.\n\n\nAdditional features include internal notes, contact export/import, emojis, MMS and animated GIF support. Zingle support offers FAQs, a knowledge base, online support and video tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0651a62e-d6a8-4802-af6b-dc01b01fc8de.png","url":"https://www.softwareadvice.com.au/software/171319/zingle","@id":"https://www.softwareadvice.com.au/software/171319/zingle#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":117},"offers":{"price":"179","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/4532/sms-marketing/software","@type":"ListItem"},{"name":"Zipwhip vs Medallia Concierge","position":3,"item":"https://www.softwareadvice.com.au/compare/47637/171319/zipwhip/vs/zingle","@type":"ListItem"}]}]}
</script>