---
description: Compare Zurmo vs Dynamics 365 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zurmo vs Dynamics 365 Comparison
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/254/sales-force-automation/software) > [Zurmo \<span\>vs\</span\> Dynamics 365](https://www.softwareadvice.com.au/compare/4933/106335/zurmo/vs/microsoft-dynamics-crm)

# Compare Zurmo vs Dynamics 365

Canonical: https://www.softwareadvice.com.au/compare/4933/106335/zurmo/vs/microsoft-dynamics-crm

> Detailed comparison between Zurmo and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zurmo | Dynamics 365 |
| **Overall rating** | 3.8/5 | 4.4/5 |
| **Total Reviews** | 6 | 5811 |
| **Starting Price** | USD 35.00 | USD 50.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Documentation |

## Key features

### Zurmo

- API
- CRM
- Contact Management
- Document Storage
- Email Marketing
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Marketing Automation
- Mobile Access
- Reporting/Analytics

### Dynamics 365

- API
- Accounting
- CRM
- Calendar/Reminder System
- Contact Management
- Data Integration
- Document Storage
- Email Marketing
- Fund Management
- Interaction Tracking
- Internal Chat Integration
- KPI Monitoring
- Lead Management
- Marketing Automation
- Mobile Access
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Scheduling
- Support Ticket Management

## Links

- [View Zurmo Profile](https://www.softwareadvice.com.au/software/4933/zurmo)
- [View Dynamics 365 Profile](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/4933/106335/zurmo/vs/microsoft-dynamics-crm)

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