---
description: Compare Zurmo vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zurmo vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [eCommerce CRM Software](/directory/3634/ecommerce/software) > [Zurmo \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.com.au/compare/4933/392464/zurmo/vs/zoho-crm)

# Compare Zurmo vs Zoho CRM

Canonical: https://www.softwareadvice.com.au/compare/4933/392464/zurmo/vs/zoho-crm

> Detailed comparison between Zurmo and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zurmo | Zoho CRM |
| **Overall rating** | 3.8/5 | 4.3/5 |
| **Total Reviews** | 6 | 6964 |
| **Starting Price** | USD 35.00 | USD 14.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zurmo

- API
- CRM
- Contact Management
- Document Storage
- Email Marketing
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Marketing Automation
- Mobile Access
- Quotes/Estimates
- Referral Tracking
- Reporting/Analytics
- Segmentation

### Zoho CRM

- API
- CRM
- Channel Management
- Contact Management
- Deal Management
- Document Storage
- Email Marketing
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Marketing Automation
- Mobile Access
- Pipeline Reports
- Product Catalog
- Quotes/Estimates
- Referral Tracking
- Reporting/Analytics
- Sales Activity Management
- Segmentation
- Website Visitor Tracking

## Links

- [View Zurmo Profile](https://www.softwareadvice.com.au/software/4933/zurmo)
- [View Zoho CRM Profile](https://www.softwareadvice.com.au/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/4933/392464/zurmo/vs/zoho-crm)

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