---
description: Compare 3CX vs Acefone regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 3CX vs Acefone Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [3CX \<span\>vs\</span\> Acefone](https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone)

# Compare 3CX vs Acefone

Canonical: https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone

> Detailed comparison between 3CX and Acefone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Acefone |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 465 | 135 |
| **Starting Price** | $350.00 | USD 19.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Extensions

### Acefone

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.softwareadvice.com.au/software/4936/3cx-phone-system)
- [View Acefone Profile](https://www.softwareadvice.com.au/software/105288/acefone)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Acefone Comparison","description":"Compare 3CX vs Acefone regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone","about":[{"@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software"},{"@id":"https://www.softwareadvice.com.au/software/105288/acefone#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"3CX","description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/757381d8-aeb4-4486-b7ff-d311c7eb3c03.png","url":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system","@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Acefone","description":"Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring.\n\n\nBusinesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes through call analytics.\n\n\nAcefone lets businesses integrate the system with several third-party applications such as Zoho CRM, Freshdesk, Google Contacts, Zendesk, Salesforce, Hubspot and Microsoft Dynamics 365. Pricing is based on monthly subscriptions and support is extended via phone, live chat, email and other online measures.\n\nSpecial offer: Get unlimited calling at just $12.99/user/month","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6ff375a9-9836-4855-94a3-dc671806b619.jpg","url":"https://www.softwareadvice.com.au/software/105288/acefone","@id":"https://www.softwareadvice.com.au/software/105288/acefone#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":135},"offers":{"price":"19.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"3CX vs Acefone","position":3,"item":"https://www.softwareadvice.com.au/compare/4936/105288/3cx-phone-system/vs/acefone","@type":"ListItem"}]}]}
</script>