---
description: Compare 3CX vs 8x8 Work regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 3CX vs 8x8 Work Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [3CX \<span\>vs\</span\> 8x8 Work](https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series)

# Compare 3CX vs 8x8 Work

Canonical: https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series

> Detailed comparison between 3CX and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | 8x8 Work |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 465 | 309 |
| **Starting Price** | $350.00 | $24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.softwareadvice.com.au/software/4936/3cx-phone-system)
- [View 8x8 Work Profile](https://www.softwareadvice.com.au/software/390205/8x8-x-series)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs 8x8 Work Comparison","description":"Compare 3CX vs 8x8 Work regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series","about":[{"@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software"},{"@id":"https://www.softwareadvice.com.au/software/390205/8x8-x-series#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"3CX","description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/757381d8-aeb4-4486-b7ff-d311c7eb3c03.png","url":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"8x8 Work","description":"Experience seamless collaboration with 8x8 Work. \n8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/89f59912-8c2c-49d9-a320-8a67d2cfb017.jpg","url":"https://www.softwareadvice.com.au/software/390205/8x8-x-series","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/390205/8x8-x-series#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"24","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"3CX vs 8x8 Work","position":3,"item":"https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/4936/390205/3cx-phone-system/vs/8x8-x-series#breadcrumblist"}]}
</script>