---
description: Compare 3CX vs Aircall regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 3CX vs Aircall Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [3CX \<span\>vs\</span\> Aircall](https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall)

# Compare 3CX vs Aircall

Canonical: https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall

> Detailed comparison between 3CX and Aircall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Aircall |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 465 | 460 |
| **Starting Price** | $350.00 | USD 40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center

## Links

- [View 3CX Profile](https://www.softwareadvice.com.au/software/4936/3cx-phone-system)
- [View Aircall Profile](https://www.softwareadvice.com.au/software/77031/aircall)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Aircall Comparison","description":"Compare 3CX vs Aircall regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall","about":[{"@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software"},{"@id":"https://www.softwareadvice.com.au/software/77031/aircall#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall#webpage","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"3CX","description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/757381d8-aeb4-4486-b7ff-d311c7eb3c03.png","url":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":465,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Aircall","description":"Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and sales engagement operations. Designed for offices and teams in remote areas, it enables users to integrate the software with client relationship management (CRM) and helpdesk systems and manage calls directly from it. \n\nFeatures of Aircall include voicemail, queueing, recording, shared call inbox, contact management, assign, tag and add comments. It allows businesses to form employee groups based on location, responsibilities, skill set and other attributes and create business strategies to facilitate team performance. Additionally, it provides phone numbers, which can be used to make calls from anywhere and get live feeds on processes. Aircall integrates with various third-party applications such as Salesforce, Hubspot, Zendesk, Pipedrive and Slack. Pricing is available on monthly subscriptions and support is provided via email, phone and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21cfb3c-f67a-450d-91ee-1d8b54f369c9.png","url":"https://www.softwareadvice.com.au/software/77031/aircall","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/77031/aircall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":460,"ratingValue":4.2},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"3CX vs Aircall","position":3,"item":"https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/4936/77031/3cx-phone-system/vs/aircall#breadcrumblist"}]}
</script>
