---
description: Compare Creatio AI CRM vs Dynamics 365 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Creatio AI CRM vs Dynamics 365 Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Creatio AI CRM \<span\>vs\</span\> Dynamics 365](https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm)

# Compare Creatio AI CRM vs Dynamics 365

Canonical: https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm

> Detailed comparison between Creatio AI CRM and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Creatio AI CRM | Dynamics 365 |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 151 | 5860 |
| **Starting Price** | USD 40.00 | USD 50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Creatio AI CRM

- API
- Accounting
- Activity Tracking
- Calendar/Reminder System
- Campaign Planning
- Commission Management
- Dashboard
- For Real Estate
- Fund Management
- KPI Monitoring
- Lead Capture
- Lead Management
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Scheduling
- Status Tracking
- Supply Chain Management
- Support Ticket Management

### Dynamics 365

- API
- Accounting
- Activity Tracking
- Calendar/Reminder System
- Campaign Planning
- Commission Management
- Dashboard
- For Real Estate
- Fund Management
- KPI Monitoring
- Lead Capture
- Lead Management
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Scheduling
- Status Tracking
- Supply Chain Management
- Support Ticket Management

## Links

- [View Creatio AI CRM Profile](https://www.softwareadvice.com.au/software/5948/marketingcreatio-international)
- [View Dynamics 365 Profile](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Creatio AI CRM vs Dynamics 365 Comparison","description":"Compare Creatio AI CRM vs Dynamics 365 regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm","about":[{"@id":"https://www.softwareadvice.com.au/software/5948/marketingcreatio-international#software"},{"@id":"https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"Creatio AI CRM","description":"Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it automates the full customer lifecycle on a single AI-native, no-code platform.\n\nCreatio Sales automates the full sales cycle from lead to close, with AI agents handling account research, meeting preparation, quote generation, lead scoring, and forecast updates so reps focus on selling, not admin.\n\nCreatio Marketing accelerates the lead-to-revenue cycle with AI agents that build audience segments, generate campaign content, score and distribute leads, and execute campaigns autonomously, delivering more impact with the same team.\n\nCreatio Service streamlines case and request management across all channels, with AI agents that classify cases, suggest resolutions, handle routine requests end-to-end, and trigger next-best actions, resolving more cases faster without adding headcount.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f25a09a3-5496-4e1a-9392-0d3e1ed9267f.png","url":"https://www.softwareadvice.com.au/software/5948/marketingcreatio-international","@id":"https://www.softwareadvice.com.au/software/5948/marketingcreatio-international#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":151,"ratingValue":4.7},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Dynamics 365","description":"Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel &amp; Word.\n\nThe Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.\n\nMicrosoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e01a7bb0-5c0b-40c6-8de8-3de78302b5ac.png","url":"https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm","@id":"https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5860,"ratingValue":4.4},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/4153/crm/software","@type":"ListItem"},{"name":"Creatio AI CRM vs Dynamics 365","position":3,"item":"https://www.softwareadvice.com.au/compare/5948/106335/marketingcreatio-international/vs/microsoft-dynamics-crm","@type":"ListItem"}]}]}
</script>
