---
description: Compare Creatio CRM vs ServiceNow regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Creatio CRM vs ServiceNow Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Creatio CRM \<span\>vs\</span\> ServiceNow](https://www.softwareadvice.com.au/compare/5948/27432/marketingcreatio-international/vs/service-now)

# Compare Creatio CRM vs ServiceNow

Canonical: https://www.softwareadvice.com.au/compare/5948/27432/marketingcreatio-international/vs/service-now

> Detailed comparison between Creatio CRM and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Creatio CRM | ServiceNow |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 133 | 344 |
| **Starting Price** | USD 25.00 | USD 100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Creatio CRM

- API
- Approval Process Control
- CRM
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### ServiceNow

- API
- Approval Process Control
- CRM
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View Creatio CRM Profile](https://www.softwareadvice.com.au/software/5948/marketingcreatio-international)
- [View ServiceNow Profile](https://www.softwareadvice.com.au/software/27432/service-now)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/5948/27432/marketingcreatio-international/vs/service-now)

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