---
description: Compare ISL Light vs ManageEngine Remote Access Plus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ISL Light vs ManageEngine Remote Access Plus Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [ISL Light \<span\>vs\</span\> ManageEngine Remote Access Plus](https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus)

# Compare ISL Light vs ManageEngine Remote Access Plus

Canonical: https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus

> Detailed comparison between ISL Light and ManageEngine Remote Access Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ISL Light | ManageEngine Remote Access Plus |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 779 | 59 |
| **Starting Price** | USD 34.90 | USD 75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### ISL Light

- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customisable Branding
- Dashboard
- File Transfer
- IT Reporting
- Live Chat
- Monitoring
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Session Transfer
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Video Support

### ManageEngine Remote Access Plus

- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customisable Branding
- Dashboard
- File Transfer
- IT Reporting
- Live Chat
- Monitoring
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Session Transfer
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Video Support

## Links

- [View ISL Light Profile](https://www.softwareadvice.com.au/software/71943/isl-online)
- [View ManageEngine Remote Access Plus Profile](https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ISL Light vs ManageEngine Remote Access Plus Comparison","description":"Compare ISL Light vs ManageEngine Remote Access Plus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus","about":[{"@id":"https://www.softwareadvice.com.au/software/71943/isl-online#software"},{"@id":"https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"ISL Light","description":"ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It allows users to access and control client devices for diagnostics and customer support. Key features include screen sharing, permission management, unattended access to remote computers, chat messaging, session recording, WakeOnLAN, and RDP routing.  \n\n\nISL Online lets businesses invite clients to join support sessions using a unique session code generated by the solution. The service provider can view the client's screen and control the remote computer or offer mobile device support. Operators can start a remote support session from a live chat (included in the license). The client only clicks on a link and gets connected without typing in the session code. The solution also allows operators to transfer an active session to other operators by sending an email invitation. The software is easy to use, translated into 28 languages, and used in 100+ countries. \n\n\nISL Online enables businesses to customize the solution by adding their own logo and brand colors, while it also offers advanced customization options, including white labeling for big enterprises. The solution provides two-factor authentication and AES 256-bit data encryption.\n\n\nServices are offered in the cloud as well as on-premise. ISL Online offers a license plan which does not limit the number of users, installations or end-points you support. Customer support is available via a knowledge base, online chat, and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/72c0da1e-a0d9-476d-860a-e8f18bf5f7ea.png","url":"https://www.softwareadvice.com.au/software/71943/isl-online","@id":"https://www.softwareadvice.com.au/software/71943/isl-online#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":779},"offers":{"price":"34.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"ManageEngine Remote Access Plus","description":"Remote Access Plus is an enterprise remote support and desktop software that enables IT technicians to troubleshoot their managed computers, situated anywhere around the world, from a central location in a  coherent manner. \n\nAdvanced Remote Control, voice, video, and text chat enable technicians to understand and resolve issues faster, in turn reducing the average turnaround time. In addition, multiple users can collaborate to view a particular target computer's desktop and solve issues. Even if a technician is away from their desk, they can effortlessly manage computers using the Remote Access Plus mobile app. The smart remote shutdown helps in conserving power by switching off inactive computers that are running. Audit-ready reports of various metrics help technicians to get more visibility on the status of deployed tasks. The System Manager tools, such as, Remote Command Prompt, Remote Registry, and Remote File Transfer ease the process of accessing and managing a target computer's services.\n\nUsers can choose between Remote Access Plus on-premise and cloud solution, catered to handle the requirements based on the organization type. Furthermore, it's available in three editions- Free, Standard and Professional. If you are a small startup and have 10 or fewer computers to manage, then the Free edition is for you. While the Enterprise edition includes all the features, the Standard edition includes only the basic ones. \n\nRemote Access Plus supports all three major flavors of operating systems- Windows, Mac and Linux.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0209b3e5-a3ae-4777-b519-11f606469edf.png","url":"https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus","@id":"https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":59},"offers":{"price":"75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"ISL Light vs ManageEngine Remote Access Plus","position":3,"item":"https://www.softwareadvice.com.au/compare/71943/435426/isl-online/vs/manageengine-remote-access-plus","@type":"ListItem"}]}]}
</script>
