---
description: Compare SurveyLegend vs Nicereply regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveyLegend vs Nicereply Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [SurveyLegend \<span\>vs\</span\> Nicereply](https://www.softwareadvice.com.au/compare/72231/75813/surveylegend/vs/nicereply)

# Compare SurveyLegend vs Nicereply

Canonical: https://www.softwareadvice.com.au/compare/72231/75813/surveylegend/vs/nicereply

> Detailed comparison between SurveyLegend and Nicereply. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyLegend | Nicereply |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 963 | 283 |
| **Starting Price** | USD 19.00 | USD 59.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### SurveyLegend

- API
- CRM
- Customisable Branding
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Visual Analytics

### Nicereply

- API
- CRM
- Customisable Branding
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Visual Analytics

## Links

- [View SurveyLegend Profile](https://www.softwareadvice.com.au/software/72231/surveylegend)
- [View Nicereply Profile](https://www.softwareadvice.com.au/software/75813/nicereply)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/72231/75813/surveylegend/vs/nicereply)

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