---
description: Compare SurveyLegend vs XM for Customer Experience regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveyLegend vs XM for Customer Experience Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [SurveyLegend \<span\>vs\</span\> XM for Customer Experience](https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm)

# Compare SurveyLegend vs XM for Customer Experience

Canonical: https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm

> Detailed comparison between SurveyLegend and XM for Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyLegend | XM for Customer Experience |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 963 | 255 |
| **Starting Price** | USD 19.00 | USD 1,500.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SurveyLegend

- API
- CRM
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Survey
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### XM for Customer Experience

- API
- CRM
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Survey
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SurveyLegend Profile](https://www.softwareadvice.com.au/software/72231/surveylegend)
- [View XM for Customer Experience Profile](https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyLegend vs XM for Customer Experience Comparison","description":"Compare SurveyLegend vs XM for Customer Experience regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm","about":[{"@id":"https://www.softwareadvice.com.au/software/72231/surveylegend#software"},{"@id":"https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"SurveyLegend","description":"SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses.\n\nSurveyLegend lets users drag-and-drop field items to design surveys. The solution also offers various field options such as text-based comment boxes and choice-based rating sliders. Customizations like setting the input format, value range, and mandatory, as well as various question logic and branching questions are available.\n\nSurveyLegend lets users collect data and responses, and provide real time analysis in various charts such as bar, pie, NPS, and donut. Users can also export and share the collected data. It also supports sharing of surveys via hosted short-links and on social media platforms.\n\nSurveyLegend is available on a monthly and annual subscription basis and offers customer support via phone, email, live chat, and online tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1fae8f27-5f1b-41dc-8e1d-8b62d25b4086.png","url":"https://www.softwareadvice.com.au/software/72231/surveylegend","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/72231/surveylegend#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":963},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"XM for Customer Experience","description":"Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS) tracking, audience segmentation, communication management and survey design.\n\n\nThe application comes with a digital CX feature that lets marketers launch surveys, collect feedback and share reviews on social media channels. Supervisors can assign teams or individuals role-based permissions and provide access to resources. Further, the solution assists team members with collaboration, scheduling and task assignment. \n\n\nQualtrics CustomerXM integrates with third-party platforms such as SAP, Salesforce and JIRA. The solution comes with a mobile application for iOS and Android. Support is provided via phone, chat and email and pricing is available on request.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ccd60d04-e9b1-424d-a8a1-13921384bd83.png","url":"https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":255},"offers":{"price":"1500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/4116/nps/software","@type":"ListItem"},{"name":"SurveyLegend vs XM for Customer Experience","position":3,"item":"https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/72231/94382/surveylegend/vs/qualtrics-customerxm#breadcrumblist"}]}
</script>
