---
description: Compare MSP Manager vs NinjaOne regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MSP Manager vs NinjaOne Comparison
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/4207/it-service/software) > [MSP Manager \<span\>vs\</span\> NinjaOne](https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm)

# Compare MSP Manager vs NinjaOne

Canonical: https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm

> Detailed comparison between MSP Manager and NinjaOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | MSP Manager | NinjaOne |
| **Overall rating** | 3.9/5 | 4.7/5 |
| **Total Reviews** | 15 | 282 |
| **Starting Price** | USD 49.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### MSP Manager

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Billing & Invoicing
- Client Portal
- Collaboration Tools
- Customer Support
- Customisable Branding
- Dashboard
- Help Desk Management
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Project Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Support Ticket Tracking
- Task Management
- Ticket Management

### NinjaOne

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Billing & Invoicing
- Client Portal
- Collaboration Tools
- Customer Support
- Customisable Branding
- Dashboard
- Help Desk Management
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Project Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Support Ticket Tracking
- Task Management
- Ticket Management

## Links

- [View MSP Manager Profile](https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager)
- [View NinjaOne Profile](https://www.softwareadvice.com.au/software/349671/ninjarmm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"MSP Manager vs NinjaOne Comparison","description":"Compare MSP Manager vs NinjaOne regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm","about":[{"@id":"https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager#software"},{"@id":"https://www.softwareadvice.com.au/software/349671/ninjarmm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"MSP Manager","description":"MSP Manager is a cloud-based solution that helps IT service providers streamline billing and help desk operations via a unified portal. The platform enables businesses to manage capture information such as service items, customer names and issues and automatically create tickets from emails using the built-in ticketing system.\n\nMSP Manager lets supervisors generate bulk invoices with details like logged time, expenses, and service items and preview bills for individual clients. It offers various features such as a customer portal, reporting dashboard, technician mobile apps and more. \n\nMSP Manager supports integration with numerous accounting systems including QuickBooks, Xero and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c757dce9-ea76-4727-8cf7-362aa896979b.png","url":"https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager","@id":"https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":15},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"NinjaOne","description":"NinjaOne is an IT management software platform designed to consolidate various IT operations into a single console. It provides tools for endpoint management, patching, automation, backup, and security. The platform is used by organizations in sectors such as technology, healthcare, government, education, and financial services to manage IT infrastructure and support their workforce.\n\nThe software includes endpoint management with centralized visibility and control across devices. It offers autonomous patch management powered by AI to streamline patching processes and mobile device management for Android and Apple devices with policy-based controls. Backup capabilities cover endpoints, servers, and SaaS applications, with compliance support for platforms such as Microsoft 365 and Google Workspace. Remote access is available with cross-operating system support, and service desk functionality includes automated ticketing with contextual information.\n\nNinjaOne adheres to enterprise-grade security standards, including FedRAMP Moderate Rev 5 authorization, SOC 2 certification, ISO 27001 compliance, and GovRAMP certification. The platform operates from a centralized console, enabling IT teams to manage devices, secure endpoints, and automate workflows. Additional features include documentation tools, script automation, and a developer API for customization and extended functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9f1a785b-1b4e-49d1-b083-41ab5eba3cbf.png","url":"https://www.softwareadvice.com.au/software/349671/ninjarmm","@id":"https://www.softwareadvice.com.au/software/349671/ninjarmm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":282},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/4207/it-service/software","@type":"ListItem"},{"name":"MSP Manager vs NinjaOne","position":3,"item":"https://www.softwareadvice.com.au/compare/73692/349671/solarwinds-msp-manager/vs/ninjarmm","@type":"ListItem"}]}]}
</script>
