---
description: Compare MSP Manager vs IT Glue regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MSP Manager vs IT Glue Comparison
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [MSP Manager \<span\>vs\</span\> IT Glue](https://www.softwareadvice.com.au/compare/73692/351312/solarwinds-msp-manager/vs/it-glue)

# Compare MSP Manager vs IT Glue

Canonical: https://www.softwareadvice.com.au/compare/73692/351312/solarwinds-msp-manager/vs/it-glue

> Detailed comparison between MSP Manager and IT Glue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MSP Manager | IT Glue |
| **Overall rating** | 3.9/5 | 4.6/5 |
| **Total Reviews** | 15 | 331 |
| **Starting Price** | USD 49.00 | USD 29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### MSP Manager

- Activity Dashboard
- Alerts/Notifications
- Collaboration Tools
- Customisable Branding
- Dashboard
- Help Desk Management
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Support Ticket Tracking
- Task Management

### IT Glue

- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Collaboration Tools
- Customisable Branding
- Customizable Reports
- Dashboard
- Help Desk Management
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Real-Time Data
- Reminders
- Reporting & Statistics
- Self Service Portal
- Support Ticket Management
- Support Ticket Tracking
- Task Management

## Links

- [View MSP Manager Profile](https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager)
- [View IT Glue Profile](https://www.softwareadvice.com.au/software/351312/it-glue)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/73692/351312/solarwinds-msp-manager/vs/it-glue)

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