---
description: Compare MSP Manager vs Zoho Assist regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MSP Manager vs Zoho Assist Comparison
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [MSP Manager \<span\>vs\</span\> Zoho Assist](https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist)

# Compare MSP Manager vs Zoho Assist

Canonical: https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist

> Detailed comparison between MSP Manager and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | MSP Manager | Zoho Assist |
| **Overall rating** | 3.9/5 | 4.7/5 |
| **Total Reviews** | 15 | 1375 |
| **Starting Price** | USD 49.00 | INR 480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MSP Manager

- Alerts/Notifications
- Billing & Invoicing
- Collaboration Tools
- Customisable Branding
- Dashboard
- Help Desk Management
- Issue Scheduling
- Monitoring
- Project Management
- Reporting & Statistics
- Scheduling
- Self Service Portal

### Zoho Assist

- Alerts/Notifications
- Billing & Invoicing
- Collaboration Tools
- Customisable Branding
- Customizable Reports
- Dashboard
- For MSPs
- Help Desk Management
- Live Chat
- Monitoring
- Recording
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback
- Video Chat
- Video Conferencing

## Links

- [View MSP Manager Profile](https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager)
- [View Zoho Assist Profile](https://www.softwareadvice.com.au/software/392373/zoho-assist)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"MSP Manager vs Zoho Assist Comparison","description":"Compare MSP Manager vs Zoho Assist regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist","about":[{"@id":"https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager#software"},{"@id":"https://www.softwareadvice.com.au/software/392373/zoho-assist#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"MSP Manager","description":"MSP Manager is a cloud-based solution that helps IT service providers streamline billing and help desk operations via a unified portal. The platform enables businesses to manage capture information such as service items, customer names and issues and automatically create tickets from emails using the built-in ticketing system.\n\nMSP Manager lets supervisors generate bulk invoices with details like logged time, expenses, and service items and preview bills for individual clients. It offers various features such as a customer portal, reporting dashboard, technician mobile apps and more. \n\nMSP Manager supports integration with numerous accounting systems including QuickBooks, Xero and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c757dce9-ea76-4727-8cf7-362aa896979b.png","url":"https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager","@id":"https://www.softwareadvice.com.au/software/73692/solarwinds-msp-manager#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":15},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Zoho Assist","description":"Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. \n\nKey features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.\n\nWith multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.\n\nZoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. \n\nZoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e4177b3-5309-4751-998a-7034e53a947b.png","url":"https://www.softwareadvice.com.au/software/392373/zoho-assist","@id":"https://www.softwareadvice.com.au/software/392373/zoho-assist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1375},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/4256/service-desk/software","@type":"ListItem"},{"name":"MSP Manager vs Zoho Assist","position":3,"item":"https://www.softwareadvice.com.au/compare/73692/392373/solarwinds-msp-manager/vs/zoho-assist","@type":"ListItem"}]}]}
</script>