---
description: Compare Dialpad vs Ultatel Cloud Business Phone System regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dialpad vs Ultatel Cloud Business Phone System Comparison
---

Breadcrumb: [Home](/) > [Automatic Call Distribution Software](/directory/1694/auto-call-distribution/software) > [Dialpad \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.softwareadvice.com.au/compare/74028/227125/dialpad/vs/clarity-business-phone-system)

# Compare Dialpad vs Ultatel Cloud Business Phone System

Canonical: https://www.softwareadvice.com.au/compare/74028/227125/dialpad/vs/clarity-business-phone-system

> Detailed comparison between Dialpad and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 562 | 41 |
| **Starting Price** | USD 27.00 | USD 18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dialpad

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Management
- Recording
- Single Sign On
- Video Conferencing

### Ultatel Cloud Business Phone System

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Management
- Recording
- Single Sign On
- Video Conferencing

## Links

- [View Dialpad Profile](https://www.softwareadvice.com.au/software/74028/dialpad)
- [View Ultatel Cloud Business Phone System Profile](https://www.softwareadvice.com.au/software/227125/clarity-business-phone-system)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/74028/227125/dialpad/vs/clarity-business-phone-system)

-----

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