---
description: Compare JustCall vs Omnis regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JustCall vs Omnis Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [JustCall \<span\>vs\</span\> Omnis](https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis)

# Compare JustCall vs Omnis

Canonical: https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis

> Detailed comparison between JustCall and Omnis. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JustCall | Omnis |
| **Overall rating** | 4.1/5 | - |
| **Total Reviews** | 223 | 0 |
| **Starting Price** | USD 29.00 | USD 55.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation | Documentation |

## Key features

### JustCall

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Queue Management
- Reporting/Analytics
- Survey/Poll Management

### Omnis

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Queue Management
- Reporting/Analytics
- Survey/Poll Management

## Links

- [View JustCall Profile](https://www.softwareadvice.com.au/software/75453/justcall)
- [View Omnis Profile](https://www.softwareadvice.com.au/software/83121/omnis)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JustCall vs Omnis Comparison","description":"Compare JustCall vs Omnis regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis","about":[{"@id":"https://www.softwareadvice.com.au/software/75453/justcall#software"},{"@id":"https://www.softwareadvice.com.au/software/83121/omnis#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"JustCall","description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers.\nNo more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 coverage with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers\n✅ Messaging: SMS &amp; MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent\n✅ Integrations &amp; collaboration: 100+ CRM integrations, plus a collaborative team workspace to keep everyone on the same page","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/948d3d08-e35b-4795-a44d-600fb897fca6.jpeg","url":"https://www.softwareadvice.com.au/software/75453/justcall","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/75453/justcall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":223},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Omnis","description":"eXsight Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, and analytics.\n\nThe application comes with an omnichannel module which integrates voice, SMS, web, chat, email and fax on a single platform. Agents can use this system to log in to their queues, manage multiple statuses and perform tasks as per their assigned skill. Teams can manage customer information and keep track of interactions across different channels. Additionally, the solution comes with preview, power, progressive and predictive dialing and lets agents collaborate via an internal messenger.\n\neXsight Omnis allows users to design IVR projects such as auto-attendant, customer satisfaction survey, and callbacks. Additionally, it is suitable for industries such as retail, hospitality, healthcare, government, education and financial services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5047dc52-20d0-40c1-8bea-c979213926fc.png","url":"https://www.softwareadvice.com.au/software/83121/omnis","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/83121/omnis#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"JustCall vs Omnis","position":3,"item":"https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/75453/83121/justcall/vs/omnis#breadcrumblist"}]}
</script>
