---
description: Compare Nicereply vs UmfrageOnline regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nicereply vs UmfrageOnline Comparison
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Nicereply \<span\>vs\</span\> UmfrageOnline](https://www.softwareadvice.com.au/compare/75813/449992/nicereply/vs/Enquetes-Maken)

# Compare Nicereply vs UmfrageOnline

Canonical: https://www.softwareadvice.com.au/compare/75813/449992/nicereply/vs/Enquetes-Maken

> Detailed comparison between Nicereply and UmfrageOnline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nicereply | UmfrageOnline |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 283 | 1553 |
| **Starting Price** | USD 59.00 | USD 35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | - |

## Key features

### Nicereply

- API
- CRM
- Customisable Branding
- Customizable Questions
- Customizable Templates
- Dashboard
- Email Management
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customization

### UmfrageOnline

- Customisable Branding
- Customizable Questions
- Customizable Templates
- Dynamic Content
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Reporting/Analytics
- Survey Builder
- URL Customization

## Links

- [View Nicereply Profile](https://www.softwareadvice.com.au/software/75813/nicereply)
- [View UmfrageOnline Profile](https://www.softwareadvice.com.au/software/449992/Enquetes-Maken)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/75813/449992/nicereply/vs/Enquetes-Maken)

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