---
description: Compare Sendbird vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Sendbird vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [API Platforms](/directory/4343/api-management/software) > [Sendbird \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.com.au/compare/76668/109980/sendbird/vs/liveagent)

# Compare Sendbird vs LiveAgent

Canonical: https://www.softwareadvice.com.au/compare/76668/109980/sendbird/vs/liveagent

> Detailed comparison between Sendbird and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sendbird | LiveAgent |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 31 | 1787 |
| **Starting Price** | - | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Sendbird

- AI/Machine Learning
- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Reporting/Analytics
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications

### LiveAgent

- AI/Machine Learning
- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Reporting/Analytics
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications

## Links

- [View Sendbird Profile](https://www.softwareadvice.com.au/software/76668/sendbird)
- [View LiveAgent Profile](https://www.softwareadvice.com.au/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/76668/109980/sendbird/vs/liveagent)

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