---
description: Compare Freshsuccess vs EngageBay CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshsuccess vs EngageBay CRM Comparison
---

Breadcrumb: [Home](/) > [Higher Education CRM Software](/directory/3231/higher-education/software) > [Freshsuccess \<span\>vs\</span\> EngageBay CRM](https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay)

# Compare Freshsuccess vs EngageBay CRM

Canonical: https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay

> Detailed comparison between Freshsuccess and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshsuccess | EngageBay CRM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 8 | 908 |
| **Starting Price** | USD 578.00 | USD 14.99 |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshsuccess

- API
- Account Alerts
- Account Management
- Activity Tracking
- Alerts/Escalation
- Behavior Tracking
- CRM
- Communication Management
- Customer Database
- Customer Engagement
- Customizable Templates
- Dashboard
- Email Management
- Onboarding
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Task Management
- Workflow Management

### EngageBay CRM

- API
- Account Alerts
- Account Management
- Activity Tracking
- Alerts/Escalation
- Behavior Tracking
- CRM
- Communication Management
- Customer Database
- Customer Engagement
- Customizable Templates
- Dashboard
- Email Management
- Onboarding
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Task Management
- Workflow Management

## Links

- [View Freshsuccess Profile](https://www.softwareadvice.com.au/software/78114/natero)
- [View EngageBay CRM Profile](https://www.softwareadvice.com.au/software/83835/engagebay)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshsuccess vs EngageBay CRM Comparison","description":"Compare Freshsuccess vs EngageBay CRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay","about":[{"@id":"https://www.softwareadvice.com.au/software/78114/natero#software"},{"@id":"https://www.softwareadvice.com.au/software/83835/engagebay#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU"},{"name":"Freshsuccess","description":"Freshsuccess is a customer success platform that helps businesses streamline operations related to customer account health tracking, client segmentation, workflow configuration and more on a centralized platform. It enables employees to identify and automatically receive alerts to handle customer churn, new advocates, expansion opportunities and other activities.\n\n\nFreshsuccess allows administrators to define milestones, create to-do lists and configure rule-based workflows to manage processes across customer onboarding, business reviews and renewals. The email automation functionality lets teams use a drag-and-drop interface to create custom emails and auto-trigger campaigns based on customer behavior and lifecycle phases. Additionally, with the team management module, managers and leaders can generate reports to gain insights into employee, workflows and overall customer journey performance. \n\n\nFreshsuccess provides an application programming interface (API), which enables organizations to integrate the platform with several third-party solutions, including Netsuite, Zoho CRM, Chargebee, Quickbooks, Okta and more. It is available on annual subscriptions and support is extended via FAQs, documentation and email","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4748a15-71aa-4d5b-afc2-d96b29e263dd.png","url":"https://www.softwareadvice.com.au/software/78114/natero","@id":"https://www.softwareadvice.com.au/software/78114/natero#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":8,"ratingValue":4.6},"offers":{"price":"578","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"EngageBay CRM","description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.\n\n\nFeatures of EngageBay include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management and more. It comes with a built-in CRM, which allows firms to manage and track all activities across customers, leads and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement and more.\n\n\nEngageBay enables businesses to use Zapier and Xero integration to connect the platform with several third-party applications such as Salesforce, Intercom, MailChimp, Hubspot and more. Pricing is available on monthly subscriptions and support is extended via documentation, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/14e5a0df-e59a-4021-a06f-156f45d28fe0.png","url":"https://www.softwareadvice.com.au/software/83835/engagebay","@id":"https://www.softwareadvice.com.au/software/83835/engagebay#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":908,"ratingValue":4.7},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Higher Education CRM Software","position":2,"item":"/directory/3231/higher-education/software","@type":"ListItem"},{"name":"Freshsuccess vs EngageBay CRM","position":3,"item":"https://www.softwareadvice.com.au/compare/78114/83835/natero/vs/engagebay","@type":"ListItem"}]}]}
</script>
