---
description: Compare EngageBay CRM vs iCapture Survey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EngageBay CRM vs iCapture Survey Comparison
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/489/small-business/software) > [EngageBay CRM \<span\>vs\</span\> iCapture Survey](https://www.softwareadvice.com.au/compare/83835/279775/engagebay/vs/icapture-survey)

# Compare EngageBay CRM vs iCapture Survey

Canonical: https://www.softwareadvice.com.au/compare/83835/279775/engagebay/vs/icapture-survey

> Detailed comparison between EngageBay CRM and iCapture Survey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EngageBay CRM | iCapture Survey |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 907 | 12 |
| **Starting Price** | USD 14.99 | USD 79.00 |
| **Free Trial** | No | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### EngageBay CRM

- CRM
- Channel Management
- Computer Telephony Integration
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Marketing
- Email Monitoring
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Online Forms
- Predictive Analytics
- Sales Activity Management
- Source Tracking
- Task Tagging

### iCapture Survey

- CRM
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Marketing
- Lead Capture
- Lead Distribution
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Online Forms
- Predictive Analytics
- Source Tracking

## Links

- [View EngageBay CRM Profile](https://www.softwareadvice.com.au/software/83835/engagebay)
- [View iCapture Survey Profile](https://www.softwareadvice.com.au/software/279775/icapture-survey)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/83835/279775/engagebay/vs/icapture-survey)

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