---
description: Compare Teladoc Health vs Updox regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Teladoc Health vs Updox Comparison
---

Breadcrumb: [Home](/) > [Substance Abuse EMR Software](/directory/180/substance-abuse-software/software) > [Teladoc Health \<span\>vs\</span\> Updox](https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox)

# Compare Teladoc Health vs Updox

Canonical: https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox

> Detailed comparison between Teladoc Health and Updox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Teladoc Health | Updox |
| **Overall rating** | 2.5/5 | 4.1/5 |
| **Total Reviews** | 90 | 117 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Teladoc Health

- API
- Appointment Management
- Appointment Scheduling
- Confirmations/Reminders
- Electronic Payments
- Electronic Signature
- File Sharing
- HIPAA Compliant
- Messaging
- Mobile Access
- One-to-One Messaging
- Online Forms
- Patient Communications
- Patient Engagement Software
- Reminders
- Remote Treatment Planning
- Scheduling
- Softphone Software
- Video Conferencing
- Virtual Waiting Room

### Updox

- API
- Appointment Management
- Appointment Scheduling
- Confirmations/Reminders
- Electronic Payments
- Electronic Signature
- File Sharing
- HIPAA Compliant
- Messaging
- Mobile Access
- One-to-One Messaging
- Online Forms
- Patient Communications
- Patient Engagement Software
- Reminders
- Remote Treatment Planning
- Scheduling
- Softphone Software
- Video Conferencing
- Virtual Waiting Room

## Links

- [View Teladoc Health Profile](https://www.softwareadvice.com.au/software/85865/teladoc)
- [View Updox Profile](https://www.softwareadvice.com.au/software/450583/Updox)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Teladoc Health vs Updox Comparison","description":"Compare Teladoc Health vs Updox regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox","about":[{"@id":"https://www.softwareadvice.com.au/software/85865/teladoc#software"},{"@id":"https://www.softwareadvice.com.au/software/450583/Updox#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Teladoc Health","description":"Teladoc provides cloud-based telemedicine software for hospitals and health systems.\n\n\nHealth systems can implement virtual visits using Teladoc’s technology, which connects doctors and patients virtually via the web, telephone or mobile app.\n\n\nTeladoc offers bidirectional exchange and APIs to facilitate integration with health systems’ existing EHRs. Users can offer patients 24/7 care through the Teladoc system. The software can be customized and configured for each health system.\n\n\nTeladoc supports multiple user roles. It offers data extraction for analysis and reporting on health system KPIs, such as admissions. Teladoc also offers marketing support for hospitals and health systems to advertise the offering to patients.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/67960ff4-dfa1-40a0-b10e-5fd70a455103.png","url":"https://www.softwareadvice.com.au/software/85865/teladoc","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/85865/teladoc#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":2.5,"bestRating":5,"ratingCount":90},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Updox","description":"Updox is a comprehensive healthcare communication platform designed for out-of-hospital providers, offering HIPAA-compliant tools like telehealth, electronic fax, secure texting, forms, appointment reminders, and more—all in one centralized solution. It enables physicians, pharmacists, and long-term care providers to seamlessly connect with patients and collaborate on the same platform that integrates with numerous EHRs for easy and secure information sharing.  \n\n Updox provides an all-in-one communication platform that makes it easy to deliver both virtual and in-person care, allowing you to stay focused on what matters most—your patients. As a centralized hub for managing all your work and communications, Updox helps ensure care is delivered safely and efficiently. By reducing the need for manual tasks and eliminating the hassle of juggling multiple systems, Updox helps you boost office productivity and free up time for patient care. Our solutions also enhance staff satisfaction by simplifying administrative workflows in a cost-effective, resource-efficient manner. \n\n Updox Telehealth makes it easy to connect with your patients anytime, anywhere through HIPAA-compliant video chat and secure texting. Enhance accessibility and engagement with a streamlined workflow that mimics an in-person visit. \n\n Simplify office management with Updox’s comprehensive suite of productivity tools. From secure internal messaging and HIPAA-compliant electronic faxing to online forms and a unified inbox, Updox helps streamline your day-to-day operations for maximum efficiency. \n\n Our patient engagement solutions empower patients to take a more active role in their care—reducing no-shows and enhancing communication through appointment reminders and a comprehensive messaging platform. \n\n  With over 470,000 users, Updox is trusted by practices nationwide to boost patient engagement, increase internal efficiency, and strengthen external communications.  \n\n As a client, you’ll receive reliable, responsive support via phone, email, and online chat during business hours—ensuring you get the help you need, when you need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/372292d7-807c-4115-8cae-823e9279f39b.png","url":"https://www.softwareadvice.com.au/software/450583/Updox","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/450583/Updox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":117},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Substance Abuse EMR Software","position":2,"item":"/directory/180/substance-abuse-software/software","@type":"ListItem"},{"name":"Teladoc Health vs Updox","position":3,"item":"https://www.softwareadvice.com.au/compare/85865/450583/teladoc/vs/Updox","@type":"ListItem"}]}]}
</script>