---
description: Compare Birdeye vs Trustpilot regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Birdeye vs Trustpilot Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Birdeye \<span\>vs\</span\> Trustpilot](https://www.softwareadvice.com.au/compare/86768/364802/birdeye/vs/trustpilot)

# Compare Birdeye vs Trustpilot

Canonical: https://www.softwareadvice.com.au/compare/86768/364802/birdeye/vs/trustpilot

> Detailed comparison between Birdeye and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Trustpilot |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 702 | 1202 |
| **Starting Price** | - | USD 299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Birdeye

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Trustpilot

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Birdeye Profile](https://www.softwareadvice.com.au/software/86768/birdeye)
- [View Trustpilot Profile](https://www.softwareadvice.com.au/software/364802/trustpilot)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/86768/364802/birdeye/vs/trustpilot)

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