---
description: Compare Birdeye vs Trustify regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Birdeye vs Trustify Comparison
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/4615/ai-marketing-tools/software) > [Birdeye \<span\>vs\</span\> Trustify](https://www.softwareadvice.com.au/compare/86768/483024/birdeye/vs/Trustify)

# Compare Birdeye vs Trustify

Canonical: https://www.softwareadvice.com.au/compare/86768/483024/birdeye/vs/Trustify

> Detailed comparison between Birdeye and Trustify. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Trustify |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 702 | 0 |
| **Starting Price** | - | CHF 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Birdeye

- API
- Activity Dashboard
- CRM
- Customisable Branding
- Dashboard
- Feedback Management
- Multi-Language
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics
- Website Integration

### Trustify

- API
- Activity Dashboard
- CRM
- Customisable Branding
- Dashboard
- Feedback Management
- Multi-Language
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics
- Website Integration

## Links

- [View Birdeye Profile](https://www.softwareadvice.com.au/software/86768/birdeye)
- [View Trustify Profile](https://www.softwareadvice.com.au/software/483024/Trustify)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/86768/483024/birdeye/vs/Trustify)

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