---
description: Compare HubSpot Service Hub vs Delighted regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HubSpot Service Hub vs Delighted Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [HubSpot Service Hub \<span\>vs\</span\> Delighted](https://www.softwareadvice.com.au/compare/87104/166708/hubspot-service-hub/vs/delighted)

# Compare HubSpot Service Hub vs Delighted

Canonical: https://www.softwareadvice.com.au/compare/87104/166708/hubspot-service-hub/vs/delighted

> Detailed comparison between HubSpot Service Hub and Delighted. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot Service Hub | Delighted |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 190 | 57 |
| **Starting Price** | USD 15.00 | USD 134.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HubSpot Service Hub

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Templates

### Delighted

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Templates

## Links

- [View HubSpot Service Hub Profile](https://www.softwareadvice.com.au/software/87104/hubspot-service-hub)
- [View Delighted Profile](https://www.softwareadvice.com.au/software/166708/delighted)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/87104/166708/hubspot-service-hub/vs/delighted)

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