---
description: Compare HubSpot Service Hub vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HubSpot Service Hub vs Milvus Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [HubSpot Service Hub \<span\>vs\</span\> Milvus](https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus)

# Compare HubSpot Service Hub vs Milvus

Canonical: https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus

> Detailed comparison between HubSpot Service Hub and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HubSpot Service Hub | Milvus |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 187 | 298 |
| **Starting Price** | USD 15.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars |

## Key features

### HubSpot Service Hub

- API
- Access Controls/Permissions
- Alerts/Escalation
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Knowledge Management
- Monitoring
- Multi-Channel Communication
- Prioritization
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Ticket Management

### Milvus

- API
- Access Controls/Permissions
- Alerts/Escalation
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Knowledge Management
- Monitoring
- Multi-Channel Communication
- Prioritization
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Ticket Management

## Links

- [View HubSpot Service Hub Profile](https://www.softwareadvice.com.au/software/87104/hubspot-service-hub)
- [View Milvus Profile](https://www.softwareadvice.com.au/software/246233/milvus)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HubSpot Service Hub vs Milvus Comparison","description":"Compare HubSpot Service Hub vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus","about":[{"@id":"https://www.softwareadvice.com.au/software/87104/hubspot-service-hub#software"},{"@id":"https://www.softwareadvice.com.au/software/246233/milvus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"HubSpot Service Hub","description":"Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation and conversion analytics.\n\nService Hub comes with a customer relationship management module, which allows enterprises to organize customers’ details and track the progress of interactions and sales pipelines across all social media platforms, by getting real-time notifications on log activities. Its team email tool lets users link shared mail address to a collaborative inbox and centralize conversations, improving transparency across teams. Additionally, its help desk and ticketing module helps users record and resolve customer issues and demands, by monitoring clients’ history, agents’ response time and feedback.\n\nService Hub facilitates integration with a various third-party solution such as SurveyMonkey, Eventbrite, Wistia, Zendesk and more. Pricing is available on monthly subscriptions and support is extended via phone, live chat and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9d0902ba-b82b-4e4c-920e-794dd79947d7.png","url":"https://www.softwareadvice.com.au/software/87104/hubspot-service-hub","@id":"https://www.softwareadvice.com.au/software/87104/hubspot-service-hub#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":187},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portuguese and supports omnichannel helpdesk tickets across email, chat, web, phone, and Whatsapp. Milvus enables helpdesk teams to increase levels of customer satisfaction with features for ticket prioritization, service monitoring, password management, and much more. The Milvus mobile app, available for iOS and Android devices, can be used for on-the-go ticket management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/388a1f73-1b9b-4a99-a679-9faf8a9e9fdb.png","url":"https://www.softwareadvice.com.au/software/246233/milvus","@id":"https://www.softwareadvice.com.au/software/246233/milvus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/4628/customer-success/software","@type":"ListItem"},{"name":"HubSpot Service Hub vs Milvus","position":3,"item":"https://www.softwareadvice.com.au/compare/87104/246233/hubspot-service-hub/vs/milvus","@type":"ListItem"}]}]}
</script>
