---
description: Compare tawk.to vs WhatsApp regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: tawk.to vs WhatsApp Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [tawk.to \<span\>vs\</span\> WhatsApp](https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp)

# Compare tawk.to vs WhatsApp

Canonical: https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp

> Detailed comparison between tawk.to and WhatsApp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | tawk.to | WhatsApp |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 343 | 16298 |
| **Starting Price** | USD 0.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Not Offered |

## Key features

### tawk.to

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing

### WhatsApp

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Personalization
- Project Management
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Screen Sharing
- Third-Party Integrations
- Video Conferencing
- Video Support

## Links

- [View tawk.to Profile](https://www.softwareadvice.com.au/software/87716/tawk-to)
- [View WhatsApp Profile](https://www.softwareadvice.com.au/software/285733/whatsapp)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"tawk.to vs WhatsApp Comparison","description":"Compare tawk.to vs WhatsApp regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp","about":[{"@id":"https://www.softwareadvice.com.au/software/87716/tawk-to#software"},{"@id":"https://www.softwareadvice.com.au/software/285733/whatsapp#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"tawk.to","description":"tawk.to is a live chat software designed to help businesses communicate with clients and website visitors to deliver customer support. Key features include canned responses, offline forms, website visitor tracking, customizable branding, file sharing, screen sharing and chat history.\n\n\nTeams using tawk.to can answer questions via the dashboard, monitor website traffic and proactively initiate a chat with website visitors and application users. The multi-lingual platform offers geographical IP tracking, aliases, message filtering and domain restriction. It lets organizations customize widgets and emails to communicate with website visitors and establish brand visibility with clients.\n\n\ntawk.to provides group messaging, sentiment tracking, tags, custom tabs, attention bubbles, visitor information, desktop notifications, scheduling, emojis and agent alerts. Mobile applications for Android and iOS devices are also offered, allowing users to remotely manage business activities.\n\n\ntawk.to offers an API that facilitates integration with various third-party applications, such as WordPress, Joomla!, Magento, OpenCart, Shopify, Weebly, Squarespace and more. The vendor provides support via documentation, FAQs and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e7918914-84a2-4aa5-9176-f92740044fde.png","url":"https://www.softwareadvice.com.au/software/87716/tawk-to","@id":"https://www.softwareadvice.com.au/software/87716/tawk-to#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":343},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"WhatsApp","description":"WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. \n\nWhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. \n\nWhatsApp is available as a free solution. Support is provided via an online help center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe236d0d-e444-4344-a908-a484d0846463.webp","url":"https://www.softwareadvice.com.au/software/285733/whatsapp","@id":"https://www.softwareadvice.com.au/software/285733/whatsapp#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":16298},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/4569/live-chat/software","@type":"ListItem"},{"name":"tawk.to vs WhatsApp","position":3,"item":"https://www.softwareadvice.com.au/compare/87716/285733/tawk-to/vs/whatsapp","@type":"ListItem"}]}]}
</script>
