---
description: Compare tawk.to vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: tawk.to vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [tawk.to \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.com.au/compare/87716/393877/tawk-to/vs/zoho-desk)

# Compare tawk.to vs Zoho Desk

Canonical: https://www.softwareadvice.com.au/compare/87716/393877/tawk-to/vs/zoho-desk

> Detailed comparison between tawk.to and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | tawk.to | Zoho Desk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 343 | 2212 |
| **Starting Price** | USD 0.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### tawk.to

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Zoho Desk

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View tawk.to Profile](https://www.softwareadvice.com.au/software/87716/tawk-to)
- [View Zoho Desk Profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/87716/393877/tawk-to/vs/zoho-desk)

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