---
description: Compare ConnectWise PSA vs JIRA Service Management regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ConnectWise PSA vs JIRA Service Management Comparison
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [ConnectWise PSA \<span\>vs\</span\> JIRA Service Management](https://www.softwareadvice.com.au/compare/91525/116349/connectwise-manage/vs/jira-service-management)

# Compare ConnectWise PSA vs JIRA Service Management

Canonical: https://www.softwareadvice.com.au/compare/91525/116349/connectwise-manage/vs/jira-service-management

> Detailed comparison between ConnectWise PSA and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise PSA | JIRA Service Management |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 277 | 770 |
| **Starting Price** | - | USD 20.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise PSA

- API
- Activity Tracking
- Asset Tracking
- CRM
- Capacity Management
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- License Management
- Monitoring
- Project Management
- Projections
- Real-Time Chat
- Scheduling
- Status Tracking
- Support Ticket Management

### JIRA Service Management

- API
- Activity Tracking
- Asset Tracking
- CRM
- Capacity Management
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- License Management
- Monitoring
- Project Management
- Projections
- Real-Time Chat
- Scheduling
- Status Tracking
- Support Ticket Management

## Links

- [View ConnectWise PSA Profile](https://www.softwareadvice.com.au/software/91525/connectwise-manage)
- [View JIRA Service Management Profile](https://www.softwareadvice.com.au/software/116349/jira-service-management)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/91525/116349/connectwise-manage/vs/jira-service-management)

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