---
description: Compare Zendesk Sell vs Kylas Sales CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Sell vs Kylas Sales CRM Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Zendesk Sell \<span\>vs\</span\> Kylas Sales CRM](https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas)

# Compare Zendesk Sell vs Kylas Sales CRM

Canonical: https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas

> Detailed comparison between Zendesk Sell and Kylas Sales CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Sell | Kylas Sales CRM |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 159 | 573 |
| **Starting Price** | USD 19.00 | USD 250.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Sell

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Chat/Messaging
- Customer Database
- Deal Management
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Real-Time Data
- Reminders
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms
- Web-based Deployment

### Kylas Sales CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Chat/Messaging
- Customer Database
- Deal Management
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Real-Time Data
- Reminders
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms
- Web-based Deployment

## Links

- [View Zendesk Sell Profile](https://www.softwareadvice.com.au/software/93337/zendesksell)
- [View Kylas Sales CRM Profile](https://www.softwareadvice.com.au/software/216694/kylas)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Sell vs Kylas Sales CRM Comparison","description":"Compare Zendesk Sell vs Kylas Sales CRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas","about":[{"@id":"https://www.softwareadvice.com.au/software/93337/zendesksell#software"},{"@id":"https://www.softwareadvice.com.au/software/216694/kylas#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Zendesk Sell","description":"Zendesk Sell (formerly Base) is the web and mobile-based customer relationship management application that allows B2B and B2C sales professionals to manage sales, track leads and engage proactively with customers from anywhere. The system features a standalone sales automation module with options for integrated channel management and web self-service capabilities.\n\n\nZendesk Sell enables sales teams to capture, organize and properly track leads. Sales personnel can funnel leads from multiple sources including websites, spreadsheets or any marketing platform. Users can track sales and have full visibility into the sales pipeline with robust sales reporting feature.\n\n\nSales team leaders can monitor sales process by managing regions and teams through Base. Users can establish and monitor quotas and goals for specific teams and reps, all via smartphone or other mobile devices.\n\n\nZendesk Sell has native applications for iOS, Android and Windows phones. The solution can also integrate with MailChimp. The system is suitable for small to midsize companies across most industries looking for a mobile CRM solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7aa92c46-fdd0-4d54-b6fa-f72c3876004d.png","url":"https://www.softwareadvice.com.au/software/93337/zendesksell","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/93337/zendesksell#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":159},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Kylas Sales CRM","description":"\"Voted #1 CRM Software for growing Indian businesses by Capterra. \nKylas is a sales CRM designed to support growing businesses in competitive marketplaces. \nIt offers a Unique Pricing Framework: \nIt is available for a flat INR 12,999 per month, including:\n1.  Unlimited User Licenses\n2. Onboarding and Training by CRM Experts \nKylas helps businesses identify promising sales leads and nurture them to closure for faster business growth.\"\n\nKEY FEATURES :-\nLead Management -\nKylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify.\n• Capture leads using lead capture forms\n• Capture leads from 3rd party portals\n• Bulk import leads\n• Automatically assign leads to teams using Kylas Routing Engine.\n• Manage your leads and analyze them by source, owner, 'created at,' and 'updated at.'\n• Utilize Custom Fields and Smart Filters for Leads\n• Engage with leads at multiple touchpoints using telephony, email, WhatsApp, and SMS.\n\nDeal, Contacts &amp; Companies Management -\nEffectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal.\n• Gain insights on deals, their value, and estimated closure date.\n• Utilize smart filters for in-depth analysis of deals\n• Identify who is closing deals faster\n• Nurture clients for multiple sales products.\n• Share Deal Information with teams for better collaboration\n• Utilize Kylas for Account-Based Marketing and focus on top revenue-generating clients.\n\nSales Pipeline Management -\n•Ensure your sales leads and deals stay on track with efficient Sales Pipeline Management.\n•Customize pipeline stages based on your business requirements\n•Create different pipelines for various teams, products, and business units.\n•Automate specific actions or communication for different pipeline stages.\n•Easily sort or filter leads and deals by their closing date.\n\nData Management - \n•Have complete control over your data.\n•Import or migrate data from other CRMs or Excel.\n•Export data from the system with just a few clicks.\n•Quickly update data in bulk - leads, deals, and tasks.\n•Sync Kylas Data with 3rd party apps using Webhooks.\n•Ensure data security.\n•Prevent duplication of data.\n•Access the right data effortlessly with the help of filters and Smart Lists.\n\nProductivity &amp; Collaboration -\nStay organized and collaborate effectively with your team throughout the sales process.\n•Get a 360-degree view of your business health with the sales dashboard.\n•Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation.\n•Create tasks for Leads, Deals, Contacts, or Companies.\n•Collaborate seamlessly with your teams through Notes and Comments and @ mentions.\n•Stay on top of all tasks with In-App &amp; Email Reminders.\n•Delegate tasks to your team.\n\nCustomer Engagement -\nEngage your customers for better relationships and faster conversions.\n•Send and receive emails directly from the app.\n•Create email templates to save time and reduce errors.\n•Set up online &amp; offline meetings with clients directly from Kylas.\n•Record all sales calls to monitor call quality.\n•Keep track of sales calls and details, updated automatically into the CRM from your mobile.\n•View entire SMS conversations with customers in the 'Message' section.\n•Send and receive WhatsApp messages from Kylas.\n\nUser Access &amp; Control -\nManage all Products &amp; Services you offer and allow team members to tag them.\n•Customize fields for relevant data.\n•Control user data access and actions.\n•Implement unique Sharing Rules.\n•Set up multiple teams with defined access.\n•Facilitate cross-departmental data sharing.\n\nOrder Management -\nEffortlessly create, edit, and delete quotations on Kylas.\n•Access all your quotes in one place.\n•Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/64df0242-ad23-48bb-8381-aaa98d0c51b3.png","url":"https://www.softwareadvice.com.au/software/216694/kylas","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/216694/kylas#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":573},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/4153/crm/software","@type":"ListItem"},{"name":"Zendesk Sell vs Kylas Sales CRM","position":3,"item":"https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/93337/216694/zendesksell/vs/kylas#breadcrumblist"}]}
</script>