---
description: Compare HelpSite vs Guru regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HelpSite vs Guru Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [HelpSite \<span\>vs\</span\> Guru](https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru)

# Compare HelpSite vs Guru

Canonical: https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru

> Detailed comparison between HelpSite and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HelpSite | Guru |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 68 | 639 |
| **Starting Price** | USD 14.99 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### HelpSite

- API
- Access Controls/Permissions
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Customisable Branding
- Customizable Templates
- Decision Support Systems
- Document Storage
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Rich Text Editor
- SSL Security
- Single Sign On
- Third-Party Integrations
- User Management

### Guru

- API
- Access Controls/Permissions
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Customisable Branding
- Customizable Templates
- Decision Support Systems
- Document Storage
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Rich Text Editor
- SSL Security
- Single Sign On
- Third-Party Integrations
- User Management

## Links

- [View HelpSite Profile](https://www.softwareadvice.com.au/software/93911/helpsite)
- [View Guru Profile](https://www.softwareadvice.com.au/software/103160/guru)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpSite vs Guru Comparison","description":"Compare HelpSite vs Guru regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru","about":[{"@id":"https://www.softwareadvice.com.au/software/93911/helpsite#software"},{"@id":"https://www.softwareadvice.com.au/software/103160/guru#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"HelpSite","description":"HelpSite is a cloud-based solution that helps businesses create and build customizable knowledge bases and FAQs to resolve clients' queries. Using the platform, customers can receive automated suggestions about suitable articles and utilize the search functionality to retrieve specific information from the database.\n\nHelpSite allows organizations to create articles on frequently asked questions, add titles or names and group them into categories according to requirements. Managers can create multiple help sites and configure role-based access permissions to prevent unauthorized data exploitation. Additionally, it lets users collect customers' information using built-in contact forms and customize the layout and style of knowledge bases according to brand guidelines.\n\nHelpSite enables businesses to integrate the platform with various third-party applications such as Slack, Zapier and more. Pricing is available on monthly or annual subscriptions and support is extended via email and FAQs / documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/18395048-f1a0-4b20-8c82-c9501b28b7ea.png","url":"https://www.softwareadvice.com.au/software/93911/helpsite","@id":"https://www.softwareadvice.com.au/software/93911/helpsite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":68},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Guru","description":"Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use.\n\nConnect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence.\n\nGuru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically.\n\nThe result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/54e6eddc-af42-4104-9a6c-e05c7468f220.png","url":"https://www.softwareadvice.com.au/software/103160/guru","@id":"https://www.softwareadvice.com.au/software/103160/guru#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":639},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/3898/knowledge-base/software","@type":"ListItem"},{"name":"HelpSite vs Guru","position":3,"item":"https://www.softwareadvice.com.au/compare/93911/103160/helpsite/vs/guru","@type":"ListItem"}]}]}
</script>