---
description: Compare HelpSite vs Confluence regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HelpSite vs Confluence Comparison
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/1884/knowledge-management/software) > [HelpSite \<span\>vs\</span\> Confluence](https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence)

# Compare HelpSite vs Confluence

Canonical: https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence

> Detailed comparison between HelpSite and Confluence. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HelpSite | Confluence |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 68 | 3663 |
| **Starting Price** | USD 14.99 | USD 5.42 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | Webinars, Documentation, Videos |

## Key features

### HelpSite

- API
- Access Controls/Permissions
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Management
- Customisable Branding
- Customizable Templates
- Document Storage
- Drag & Drop
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Real-Time Notifications
- Rich Text Editor
- Self Service Portal
- Single Sign On
- Third-Party Integrations
- User Management
- Widgets

### Confluence

- API
- Access Controls/Permissions
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Management
- Customisable Branding
- Customizable Templates
- Document Storage
- Drag & Drop
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Real-Time Notifications
- Rich Text Editor
- Self Service Portal
- Single Sign On
- Third-Party Integrations
- User Management
- Widgets

## Links

- [View HelpSite Profile](https://www.softwareadvice.com.au/software/93911/helpsite)
- [View Confluence Profile](https://www.softwareadvice.com.au/software/430492/confluence)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpSite vs Confluence Comparison","description":"Compare HelpSite vs Confluence regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence","about":[{"@id":"https://www.softwareadvice.com.au/software/93911/helpsite#software"},{"@id":"https://www.softwareadvice.com.au/software/430492/confluence#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"HelpSite","description":"HelpSite is a cloud-based solution that helps businesses create and build customizable knowledge bases and FAQs to resolve clients' queries. Using the platform, customers can receive automated suggestions about suitable articles and utilize the search functionality to retrieve specific information from the database.\n\nHelpSite allows organizations to create articles on frequently asked questions, add titles or names and group them into categories according to requirements. Managers can create multiple help sites and configure role-based access permissions to prevent unauthorized data exploitation. Additionally, it lets users collect customers' information using built-in contact forms and customize the layout and style of knowledge bases according to brand guidelines.\n\nHelpSite enables businesses to integrate the platform with various third-party applications such as Slack, Zapier and more. Pricing is available on monthly or annual subscriptions and support is extended via email and FAQs / documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/18395048-f1a0-4b20-8c82-c9501b28b7ea.png","url":"https://www.softwareadvice.com.au/software/93911/helpsite","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/93911/helpsite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":68},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Confluence","description":"Confluence is the AI-based collaborative workspace designed to help teams create, organize, and leverage information. In today’s fast-paced work environment, organizations are overwhelmed by disconnected tools and scattered content, making it difficult for teams to find what they need and make informed decisions. Confluence addresses this challenge by serving as a central hub where knowledge is not only captured but actively powers work across the company.\n\nWith Confluence, teams can create and share content in a variety of formats, including pages, live documents, whiteboards, and databases, enabling seamless collaboration throughout the entire lifecycle of work. The platform’s open-by-default approach breaks down silos, ensuring that information flows freely and is accessible to everyone who needs it, while still allowing for security controls where necessary.\n\nConfluence enables managers to proactively surface relevant knowledge through advanced search and AI-driven recommendations. Teams can stay ahead of the curve, uncover insights, and make smarter decisions. Deep integrations with tools, such as Jira and Loom, as well as a rich ecosystem of third-party apps, connect knowledge directly to the work teams are doing, reducing context switching and streamlining workflows.\n\nAutomations and AI agents further enhance productivity by minimizing repetitive tasks and scaling knowledge sharing across the organization. Whether brainstorming on a whiteboard, documenting a project, or aligning work to company goals, Confluence brings teams together to create, iterate, and drive impact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03d167a2-8762-43a4-94ee-129b5b0fea10.png","url":"https://www.softwareadvice.com.au/software/430492/confluence","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/430492/confluence#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3663},"offers":{"price":"5.42","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Systems","position":2,"item":"/directory/1884/knowledge-management/software","@type":"ListItem"},{"name":"HelpSite vs Confluence","position":3,"item":"https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/93911/430492/helpsite/vs/confluence#breadcrumblist"}]}
</script>