---
description: Compare XM for Customer Experience vs Typeform regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: XM for Customer Experience vs Typeform Comparison
---

Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [XM for Customer Experience \<span\>vs\</span\> Typeform](https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform)

# Compare XM for Customer Experience vs Typeform

Canonical: https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform

> Detailed comparison between XM for Customer Experience and Typeform. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | XM for Customer Experience | Typeform |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 255 | 945 |
| **Starting Price** | USD 1,500.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### XM for Customer Experience

- AI/Machine Learning
- API
- CRM
- Collaboration Tools
- Configurable Workflow
- Contact Database
- Customisable Branding
- Dashboard
- Email Management
- Mobile Survey
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

### Typeform

- AI/Machine Learning
- API
- CRM
- Collaboration Tools
- Configurable Workflow
- Contact Database
- Customisable Branding
- Dashboard
- Email Management
- Mobile Survey
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

## Links

- [View XM for Customer Experience Profile](https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm)
- [View Typeform Profile](https://www.softwareadvice.com.au/software/324633/typeform)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"XM for Customer Experience vs Typeform Comparison","description":"Compare XM for Customer Experience vs Typeform regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform","about":[{"@id":"https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm#software"},{"@id":"https://www.softwareadvice.com.au/software/324633/typeform#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"XM for Customer Experience","description":"Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS) tracking, audience segmentation, communication management and survey design.\n\n\nThe application comes with a digital CX feature that lets marketers launch surveys, collect feedback and share reviews on social media channels. Supervisors can assign teams or individuals role-based permissions and provide access to resources. Further, the solution assists team members with collaboration, scheduling and task assignment. \n\n\nQualtrics CustomerXM integrates with third-party platforms such as SAP, Salesforce and JIRA. The solution comes with a mobile application for iOS and Android. Support is provided via phone, chat and email and pricing is available on request.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ccd60d04-e9b1-424d-a8a1-13921384bd83.png","url":"https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm","@id":"https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":255},"offers":{"price":"1500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Typeform","description":"Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. Get started with help from Typeform AI or build from scratch. Brand Kits let you instantly apply your logo, colors, and typography, while Conditional Logic shapes each person’s journey based on their answers. \n\nTypeform AI can generate questions, refine wording, or help structure complex logic for you, making the entire process faster and more effective.\n\nOnce your form is live, you can connect it to your workflow—sending responses to tools like Google Sheets, Slack, HubSpot, or your CRM—and use Results Summary or Smart Insights to understand patterns instantly. More than just collecting data, Typeform takes action. Move from simple forms to AI-powered workflows that transform insights into impact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/369a9bb2-b00b-4bc6-97ce-4f000b00971a.jpeg","url":"https://www.softwareadvice.com.au/software/324633/typeform","@id":"https://www.softwareadvice.com.au/software/324633/typeform#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":945},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/4503/survey/software","@type":"ListItem"},{"name":"XM for Customer Experience vs Typeform","position":3,"item":"https://www.softwareadvice.com.au/compare/94382/324633/qualtrics-customerxm/vs/typeform","@type":"ListItem"}]}]}
</script>