---
description: Page 5 - Discover the best Automatic Call Distribution Software for your organisation. Compare top Automatic Call Distribution Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 5 - Best Automatic Call Distribution Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Automatic Call Distribution Software](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software) > [Page 5](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5)

# Automatic Call Distribution Software

Canonical: https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software

Page: 5 / 5\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=4)

-----

## Products

1. [Kylie.ai](https://www.softwareadvice.com.au/software/78225/kylie) (0 reviews) — Kylie.ai is a cloud-based data analytics solution that enables businesses of all sizes to automate customer care conv...
2. [NobelBiz OMNI+](https://www.softwareadvice.com.au/software/91375/nobelbiz-omni) (0 reviews) — NobelBiz: Distinctive Hybrid of Carrier and Call Center Software Crafted for advanced contact centers seeking to enga...
3. [DCDial](https://www.softwareadvice.com.au/software/358716/dcdial-call-center) (0 reviews) — DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communicatio...
4. [storm](https://www.softwareadvice.com.au/software/187462/storm) (0 reviews) — Content Guru storm® is a cloud-based contact center solution for organizations of all size, from enterprises to mediu...
5. [Humach](https://www.softwareadvice.com.au/software/169333/humach) (0 reviews) — Humach is a cloud-based call center solution that provides plug and play customer service functionalities to business...
6. [NDT VoIP Solutions](https://www.softwareadvice.com.au/software/420568/ndt-voip-solutions) (0 reviews) — NDT VoIP Solutions is a hosted Voice over Internet Protocol (VoIP) telephone technology producing a communications fr...
7. [CommPeak Dialer](https://www.softwareadvice.com.au/software/432430/commpeak-dialer) (0 reviews) — CommPeak Dialer: Better Reach and Performance through Predictive Dialing CommPeak Dialer gives contact centers the co...

-----

Page: 5 / 5\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=4)

## Related Categories

- [Call Tracking Software](https://www.softwareadvice.com.au/directory/3509/call-tracking/software)
- [Call Monitoring Software](https://www.softwareadvice.com.au/directory/1811/monitoring/software)
- [Speech Analytics Software](https://www.softwareadvice.com.au/directory/4646/speech-analytics/software)
- [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.com.au/directory/1855/workforce-management-optimization/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software)
- [All Categories](https://www.softwareadvice.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"SoftwareAdvice Australia","url":"https://www.softwareadvice.com.au/","@id":"https://www.softwareadvice.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Automatic Call Distribution Software","description":"Page 5 - Discover the best Automatic Call Distribution Software for your organisation. Compare top Automatic Call Distribution Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5","about":{"@id":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5#itemlist"},"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU"},{"@id":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Automatic Call Distribution Software","position":2,"item":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software","@type":"ListItem"},{"name":"Page 5","position":3,"item":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 5 - Best Automatic Call Distribution Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@id":"https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software?page=5#itemlist","@type":"ItemList","itemListElement":[{"name":"Kylie.ai","position":1,"description":"Kylie.ai is a cloud-based data analytics solution that enables businesses of all sizes to automate customer care conversations. It uses artificial intelligence (AI) algorithms to assist agents in resolving customer queries.\n\n\nKylie.ai observes the context and sentiment of a customer’s query and provides data-driven personalized answers to facilitate existing workflows and reduce the agent ramp-up time. Features of the platform include communication monitoring, data-based suggestions, REST level encryption, backup and more. Additionally, the solution helps analyze customer questions and generate automated responses for the agent to review and send.\n\n\nKylie.ai is a HIPAA-compliant solution, which allows businesses to manage all data and responses from a unified dashboard. Pricing is available on request and support is extended via phone and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/acacfc4c-d16c-49b2-af9b-f61a7f434206.png","url":"https://www.softwareadvice.com.au/software/78225/kylie","@type":"ListItem"},{"name":"NobelBiz OMNI+","position":2,"description":"NobelBiz: Distinctive Hybrid of Carrier and Call Center Software\n\nCrafted for advanced contact centers seeking to engage with their customers through preferred communication methods and access the most competitive Telco rates in the industry.\n\nCapability to activate various channels on demand\nThe unique omnichannel contact center software designed specifically for remote work, ensuring quick and effortless setup.\nExperience the most affordable per-minute contact rates and improved connection frequencies with the NobelBiz Voice Carrier Network.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e22976a2-3ce8-4d72-8386-e2b5cf78c5ef.png","url":"https://www.softwareadvice.com.au/software/91375/nobelbiz-omni","@type":"ListItem"},{"name":"DCDial","position":3,"description":"DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant call and text campaigns.\n\n\nThe predictive dialer in DCDial lets organizations automate the management of lists, lead qualification and scripts to handle unanswered calls, fax machines, busy signals, disconnected lines and answering machines. It offers a host of features such as call recording, contact management, voice assistants, progressive and preview dialer, ringless voicemail and more. Additionally, managers can use the workforce management functionality to streamline a variety of operations like inbound/outbound call volumes forecasting, preferences scheduling, and real-time reports generation.\n\n\nDCDial supports integration with various third-party applications including Zendesk, Salesforce, Oracle Cloud, NetSuite and Microsoft Dynamics. Pricing includes monthly or annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06847112-de9b-46ec-9182-0b67d73048eb.png","url":"https://www.softwareadvice.com.au/software/358716/dcdial-call-center","@type":"ListItem"},{"name":"storm","position":4,"description":"Content Guru <b>storm</b>® is a cloud-based contact center solution for organizations of all size, from enterprises to medium-sized businesses. Smaller organizations can use <b>storm</b> LITE™.\n<br />\n<br />\n\n<b>storm</b> converges every channel into a single blended queue, delivering each enquiry to the best available agent sequentially. Agents securely access <b>storm</b> from any location on a range of devices, and create the appearance of a unified contact center in one building—even with a distributed workforce.\n<br />\n<br />\n\nCustomers interact on their own devices and receive superior service from a more efficient contact center; they are met by agents with relevant knowledge and skills.\n<br />\n<br />\n\nIntegrations with all major suppliers of CX-oriented AI enables <b>storm</b> to offer a wide range of Intelligent Automation-backed services, including customer-facing Machine Agents, as well as advanced analytics capabilities.\n<br />\n<br />\n\nAdditionally, <b>storm</b>’s integration with back-end information systems automatically feeds relevant information through  to the agent interface to ensure consistency across all channels, and an enhanced service.\n<br />\n<br />\n\nYou can also reduce costs by simply layering <b>storm</b> over legacy equipment, and paying on a per-usage basis— furthermore, the solution acts as a mass-scale cloud buffer, automating any volume of enquiries even when all agents are occupied.\n<br />\n\nFor agents, <b>storm</b>'s agent interface, the DTA, is fully WCAG 2.1 AA-compliant. The DTA is highly accessible, with features including a high contrast color scheme, the ability to navigate using both keyboard and mouse, and the flexibility to view channels and integrated modules together, in a single interface. This ensures that no matter the device, using <b>storm</b> improves productivity and is easy to use for all agents.\n<br />\n<br />\n\nThrough the DTA, PCI DSS-compliant phone payments can be made using <b>storm</b> PADLOCK™, which ensures that all card transactions are secure and compliant. Two-Factor Authentication ensures that even if an unauthorized person accesses a company device, no data will be at risk.\n<br />\n<br />\n\nFor administrators, <b>storm</b>® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multimedia services for mobile and fixed networks. FLOW can be used to enable full communications integration, allowing customers to access services by email, SMS, phone, web and social media.\n<br />\n<br />\n\nFor supervisors, <b>storm</b>® VIEW™ is a powerful management information reporting package that provides access to a range of sophisticated statistical analysis tools. The VIEW Dashboard is a flexible and fully customizable real-time reporting interface that can be integrated with any source of service data. VIEW can be used to display management information from multiple services side by side on a single screen, and can be adapted to meet the needs of any service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0905ebb1-2434-468e-b2a8-02674950ee35.png","url":"https://www.softwareadvice.com.au/software/187462/storm","@type":"ListItem"},{"name":"Humach","position":5,"description":"Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and more. Key features include live chat, surveys and feedbacks, a help desk and more.\n\n\nHumach’s Advanced Analytics and Real-Time Dashboard features can be used as-is or can be customized by the users to include multiple key perfromance indicators. Together with Humach's open and published APIs, the user interface can be customized by the users according to their business requirements.\n\n\nUsing automation, global queuing and advanced call routing, Humach provides users features such as interactive voice response (IVR), delivery to different endpoints, access to agents in multiple locations, skill-based routing and the option for self-service.\n\n\nServices are offered on a monthly subscription basis that includes support via phone, email and an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a99ada6-81a5-480d-9b78-87245ef94f24.png","url":"https://www.softwareadvice.com.au/software/169333/humach","@type":"ListItem"},{"name":"NDT VoIP Solutions","position":6,"description":"NDT VoIP Solutions is a hosted Voice over Internet Protocol (VoIP) telephone technology producing a communications framework to manage day-to-day operations, communicate with staff, interact with current and prospective clients, and more. Ideal for small- to medium-sized businesses, NDT utilizes state-of-the-art equipment to route your voice and data traffic and covers everything from voice calls, text messaging, fax, and voicemail. Plus, you can manage your recording tree, office hours, remote call center staff, and more from the online NDT portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f98c6e5a-5dd0-492d-a2a2-aab5a7a78fb1.png","url":"https://www.softwareadvice.com.au/software/420568/ndt-voip-solutions","@type":"ListItem"},{"name":"CommPeak Dialer","position":7,"description":"CommPeak Dialer: Better Reach and Performance through Predictive Dialing\n\nCommPeak Dialer gives contact centers the control and visibility to connect with more leads and keep agents engaged in live conversations. The dialer supports both high-volume outreach and varied campaign types, providing operational oversight, flexible workflows, and omnichannel reach that keep operations productive at every stage of engagement.\n\nWhy Choose CommPeak\n* Connect More Leads -  Predictive Dialing and Dynamic Ratio Calling automate call flow to keep agents productive throughout the day. The system detects live answers, skips unavailable numbers, and connects leads instantly, helping teams spend more time in conversations and less time waiting.\n\n* Real-Time Visibility and Control -  Managers get complete visibility into call performance, agent activity, and lead flow in real time. Live dashboards and alerts make it easy to track progress, identify issues early, and act fast to keep performance steady and campaigns on track.\n\n* Adapts to Any Campaign or Workflow -  A rule-based engine lets one determine how leads are distributed, and adjust strategies as business goals change. Manage multiple campaigns at once with full control over pacing, routing, and lead priorities.\n\n* Reach Customers Beyond Voice -  Not all leads pick up phone calls. Connect with leads  through integrated SMS, WhatsApp, or Telegram messaging. An omnichannel inbox lets agents continue conversations from different channels from within the dialer, improving response rates and engagement outcomes.\n\n* AI-Driven Call Analysis and Insights -  AI records, transcribes, and summarizes calls, surfacing key takeaways, sentiment trends, and ranked call insights. This intelligence helps managers review conversations faster, spot issues, identify priority calls, and strengthen coaching.\n\n* CRM & API Connectivity - Integrate with your CRM to upload and manage leads, place calls with Click-to-Call, and sync updates automatically through two-way synchronization. Use the API to create integrations that connect directly with your existing systems.\n\nIdeal for:\n- Increasing live connections in contact centers\n- Improving sales and support performance and outreach\n- Managing multiple campaigns or brands\n- Achieving real-time visibility and performance control\n- Integrating messaging into the calling process\n\nKey Features\n* AI-Powered Predictive Dialing – Places multiple calls simultaneously and connects answered calls directly to available agents.\n* Dynamic Ratio Calling – Dynamically regulates dialing pacing to match answer rates and agent availability.\n* Skill-Based Routing – Matches leads with the most qualified agents by language, expertise, or campaign type.\n* High-Intent Lead Indicators – Identifies leads with stronger intent to connect or convert\n* Local Caller ID – Displays local numbers to increase pickup rates.\n* Automatic Number Correction – Detects and fixes formatting errors to ensure proper dialing.\n* Call Availability Detection – Filters out busy or unavailable numbers, connecting agents only to live opportunities.\n* Voicemail Detection – Skips calls that reach voicemail to maximize active calling talk time.\n* Listen, Whisper, and Barge – Monitor, coach, or assist agents during live calls\n* Real-Time Dashboards and Critical Alerts – Track metrics, monitor quality, and receive alerts about critical real-time changes.\n* Reports and Analytics – Access detailed data on call trends, agent performance, and lead flow for better decision-making.\n* Multi-Campaign and Remote Team Management – Manage multiple campaigns or distributed teams from one system.\n* Omnichannel Messaging – Delivers SMS, WhatsApp, and Telegram capabilities within CommPeak Dialer.\n* CRM & API connectivity -  Enables direct connection between the dialer, CRM platforms, and other integrated systems","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d60a768-d7f4-4944-a478-73b660a2a5db.png","url":"https://www.softwareadvice.com.au/software/432430/commpeak-dialer","@type":"ListItem"}],"numberOfItems":7}
</script>
