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description: Page 3 - Discover the best Predictive Dialer Software for your organisation. Compare top Predictive Dialer Software tools with customer reviews, pricing and free demos.
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title: Page 3 - Best Predictive Dialer Software - 2026 Reviews, Pricing & Demos
---

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# Predictive Dialer Software

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## Products

1. [eTollFree](https://www.softwareadvice.com.au/software/47633/etollfree) — 4.6/5 (29 reviews) — eTollFree Predictive Dialer is an integrated cloud-based call center solution for businesses of all sizes. It works a...
2. [VCC Live](https://www.softwareadvice.com.au/software/42531/vcc-live) — 4.7/5 (27 reviews) — VCC Live is a cloud-based call center solution designed for call and contact centers of all sizes. The solution offer...
3. [Ytel](https://www.softwareadvice.com.au/software/177655/x5cloudcontactcenter) — 3.9/5 (26 reviews) — Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with d...
4. [FrontSpin](https://www.softwareadvice.com.au/software/134791/frontspin) — 4.2/5 (25 reviews) — FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and se...
5. [Sales Sling](https://www.softwareadvice.com.au/software/55362/sales-sling) — 4.4/5 (24 reviews) — Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dash...
6. [Dialfire](https://www.softwareadvice.com.au/software/338143/dialfire) — 4.7/5 (23 reviews) — Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all ...
7. [RingCentral Engage Voice](https://www.softwareadvice.com.au/software/89362/ringcentral-engage-voice) — 4.5/5 (23 reviews) — RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce...
8. [SpitFire](https://www.softwareadvice.com.au/software/75774/spitfire) — 4.5/5 (22 reviews) — Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers...
9. [PIMS Dialer](https://www.softwareadvice.com.au/software/150385/pims) — 4.5/5 (21 reviews) — The PIMS Dialer is flexible, scalable, and secure. It’s a cloud-based application, and the servers are housed in a st...
10. [Alvaria CX Suite](https://www.softwareadvice.com.au/software/42199/noble) — 4.0/5 (21 reviews) — Alvaria CX Suite takes the best of the proven and feature rich platforms - Aspect® Unified IP®, Aspect ALM, Noble CC ...
11. [Ring.io](https://www.softwareadvice.com.au/software/18320/ringio) — 4.1/5 (19 reviews) — Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more....
12. [Greenlight CRM](https://www.softwareadvice.com.au/software/34510/greenlight-crm) — 4.9/5 (18 reviews) — Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blend...
13. [Adversus](https://www.softwareadvice.com.au/software/87920/adversus) — 4.8/5 (18 reviews) — Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help sma...
14. [EasyCall Cloud](https://www.softwareadvice.com.au/software/276085/easycall-cloud) — 4.4/5 (17 reviews) — EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This soluti...
15. [Vocalcom Hermes360](https://www.softwareadvice.com.au/software/340225/vocalcom-hermes360) — 4.9/5 (17 reviews) — Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increas...
16. [CallShaper](https://www.softwareadvice.com.au/software/166423/call-shaper) — 4.9/5 (16 reviews) — CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features in...
17. [BeInContact](https://www.softwareadvice.com.au/software/330047/beincontact) — 4.4/5 (14 reviews) — BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such...
18. [Intalk.io](https://www.softwareadvice.com.au/software/244062/intalk-io) — 4.1/5 (13 reviews) — intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service,...
19. [LeadDesk](https://www.softwareadvice.com.au/software/450657/LeadDesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. T...
20. [Doocti](https://www.softwareadvice.com.au/software/263464/doocti) — 4.8/5 (12 reviews) — Doocti in an IVR and predictive dialer solution that allows businesses to seamlessly integrate the platform with seve...
21. [contactSPACE](https://www.softwareadvice.com.au/software/53537/contactspace) — 4.8/5 (11 reviews) — contactSPACE is a cloud-based callcenter solution which helps small to large-sized organizations manage contacts and ...
22. [MegaDialer](https://www.softwareadvice.com.au/software/93274/megadialer) — 4.9/5 (11 reviews) — MegaDialer is a business voice-over-internet-protocol (VoIP) solution designed to help enterprises with preview or pr...
23. [HiperMe\!](https://www.softwareadvice.com.au/software/416977/hiperme) — 4.8/5 (10 reviews) — HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in ter...
24. [CallMaker](https://www.softwareadvice.com.au/software/385234/callmaker) — 4.8/5 (10 reviews) — CallMaker is a cloud-based sales dialer that helps users make more calls with less waiting time for customers and inc...
25. [Diabolocom](https://www.softwareadvice.com.au/software/434339/diabolocom) — 4.9/5 (9 reviews) — Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunic...

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## Related Categories

- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [Sales Force Automation Software](https://www.softwareadvice.com.au/directory/254/sales-force-automation/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)

## Links

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Features like predictive dialer, A/B testing, mass SMS, chat and email ticketing are available. Further, customer service is offered via multiple communication channels and call blending. Local and international telco service are also offered.\n\n\nVCC Live Pay is used to make payments during a phone call. It helps in managing debt collection. 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It also offers a mobile application for iOS and Android devices.\n\n\nUsers have access to real-time agent reporting to generate metrics on call lengths and performance. A dashboard is provided to centralize reporting and allows users to analyze data based on customizable boundaries.\n\n\nFilters are malleable for businesses to prioritize the analytics that is valuable to them while call recordings, lead reviews, and contact searches are available as standard applications. YTel Contact Center provides built-in apps through LeadBeam, VoicePath, and VoiceAnalytics.\n\n\nSupport is offered via phone, email and through other online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ebf8750-f389-44e0-8a08-ad0ebd6a6e27.png","url":"https://www.softwareadvice.com.au/software/177655/x5cloudcontactcenter","@type":"ListItem"},{"name":"FrontSpin","position":4,"description":"FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients.\n\n\nFrontSpin helps businesses to manage call targets according to the number of available active agents. Businesses can integrate FrontSpin with various customer relationship management (CRM) solutions to sync sales information across applications in real-time. The solution can capture data directly from email communications and call notes. The solution also logs customer interaction on a unified timeline for recording and auditing purposes.\n\n\nWith FrontSpin's real-time dashboard, managers can get full visibility of their team's activities. Managers and business owners can define their goals and measure their final performance against the set objectives. Other features include real-time alerts, call scheduling, auto call recording and live monitoring.\n\n\nSupport is available via phone and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d68f57c-16a2-46ec-bae6-16645d808ae6.png","url":"https://www.softwareadvice.com.au/software/134791/frontspin","@type":"ListItem"},{"name":"Sales Sling","position":5,"description":"Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get more than just a dialer. You get a lead management system that is fully customizable to suit your sales pipeline, an entire toolbox of workforce management tools that work for both in house and remote employees, administrative tools like call tracking and metric reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4120335-a25a-4e60-b2d1-befe416f65cc.png","url":"https://www.softwareadvice.com.au/software/55362/sales-sling","@type":"ListItem"},{"name":"Dialfire","position":6,"description":"Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics capabilities, which enables users to handle all phone campaigns via a centralized platform.\n\nKey features of Dialfire include outbound and inbound call handling, monitoring, recording, security and multiple tenant management. It provides customization tools, which allow users to design campaigns with unlimited numbers of data fields, custom agent screen, caller ID and do-not-call lists, ensuring agreement with brand requirements. Additionally, businesses can manage each campaign separately or automate the generation of multi-step campaigns through defined workflows.\n\n\nDialfire lets enterprises import and export data in spreadsheet formats and integrates the platform with business systems or Webhooks through an application programming interface. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abada65a-83aa-429b-b19a-637d4e7388eb.png","url":"https://www.softwareadvice.com.au/software/338143/dialfire","@type":"ListItem"},{"name":"RingCentral Engage Voice","position":7,"description":"RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce agent downtime and time between calls, so your agents spend more time making valuable customer connections and converting leads. \n\nMake your contact center more efficient and effective with RingCentral's auto dialer and maximize your agent's productivity. Set your agents up to deliver a better customer experience, save money and time, and increase the likelihood of reaching successful leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78b4eaaa-6731-4f31-a40d-49ca47456abd.png","url":"https://www.softwareadvice.com.au/software/89362/ringcentral-engage-voice","@type":"ListItem"},{"name":"SpitFire","position":8,"description":"Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers in the telemarketing, financial services, healthcare, and education industries launch blended inbound and outbound campaigns. SpitFire Enterprise provides 5 dialers: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, and Manual Dialer. In addition, SpitFire Enterprise also provides dynamic caller ID, cell number identification (CNI), and integrated support services from SpitFire's technical and programming team. \n\n\nWith SpitFire, agents can view all prospect details such as general info, interaction history, account notes, and callback history. Agents are also able to schedule callbacks using an integrated callback scheduler and communicate and collaborate with managers/co-workers using chat messaging functionality. For administrative capabilities, managers can view real-time statistics for agents/lists/campaigns, monitor agent activity and provide whisper coaching, generate comprehensive reports, manage time zones, reassign and reschedule callbacks, control dial ratio, duplicate campaigns and accounts, assign manager and agent permissions, and more.\n\n\nSpitFire Enterprise also provides built-in CRM integration, a SQL builder tool with Microsoft SQL Database integration, and a text-to-speech add-on tool.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d2de00d-e89c-44c6-a76f-5ac81cbcd94d.png","url":"https://www.softwareadvice.com.au/software/75774/spitfire","@type":"ListItem"},{"name":"PIMS Dialer","position":9,"description":"The PIMS Dialer is flexible, scalable, and secure. It’s a cloud-based application, and the servers are housed in a state-of-the-art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can customize PIMS to any unique dialing strategy. Each client is assigned their own specific servers, so PIMS can support companies large or small.\n\n\nPIMS Dialer is a call center solution that offers dialer and PBX solutions built-in for any business vertical. Scripts are automatically displayed for agents to read, with information such as name and address already populated. The auto-dialer connects live calls with the next available agent. The outbound caller ID can be adjusted to a specific campaign, varying based on lists and area codes.\n\n\nBlended sessions give agents the ability to handle outbound and inbound calls. They can call unlimited alternate numbers until they’re able to reach someone. The system will also schedule an automated call back for specific agents or the first one who can take it. Time zone restrictions account for different states and days of the week. Management can easily monitor or barge calls for compliance, improving the overall customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a899d4f6-8177-42fe-b27c-2fb79994cb7c.png","url":"https://www.softwareadvice.com.au/software/150385/pims","@type":"ListItem"},{"name":"Alvaria CX Suite","position":10,"description":"Alvaria CX Suite takes the best of the proven and feature rich platforms - Aspect® Unified IP®, Aspect ALM, Noble CC and Noble OnQ - into a comprehensive go forward solution for inbound service and outbound engagement available on-premises and as private cloud deployments. Additionally, the Noble and Aspect platforms coming together marries the BEST compliant outbound capabilities in the contact center industry, establishing Alvaria as the indisputable leader and gold standard for compliant outbound contact management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/93e2b9b8-8538-4548-a20d-3ddf78017082.png","url":"https://www.softwareadvice.com.au/software/42199/noble","@type":"ListItem"},{"name":"Ring.io","position":11,"description":"Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking.\n\n\nThe system can integrate with SalesForce.com, Zoho CRM and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage and customer tier. It provides click-to-call capability directly from the CRM system and also automatically logs and records calls.\n\n\nRingio can be used with a wide range of devices including Macs, PCs, iOS devices Androids, softphones like Skype and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails and make calls from their business number.\n\n\nNew and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.softwareadvice.com.au/software/18320/ringio","@type":"ListItem"},{"name":"Greenlight CRM","position":12,"description":"Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, call recording, a script designer, live transfer and automated compliance functionalities within a suite.\n\n\nGreenlight CRM offers blended agent management, which enables users to manage both inbound and outbound calls. The product also features a predictive dialer, which leverages self-optimization algorithms to route calls to available and appropriate agents based on call responses.\n\n\nThe solution features a script designer for agents, which enables users to improve agent experience with the help of customizable scripts, forms and call dispositions.\n\n\nGreenlight CRM features \"mystery shopper\" functionality, which allows users to design test calls for monitoring agent performance. The responses can be forwarded to a QA team for review.\n\n\nThe product offers integration with Greenlight’s CRM platform which enables users to pass leads directly to the call center solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef6f5e77-f9ec-48d4-bca0-9fe8dd534a5b.png","url":"https://www.softwareadvice.com.au/software/34510/greenlight-crm","@type":"ListItem"},{"name":"Adversus","position":13,"description":"Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medium telemarketing, fundraising and appointment scheduling businesses. Key features include appointment scheduling, automated workflows, lead tracking, data security, reporting and lead management.\n\n\nAdversus Dialer enables businesses to track campaign performance, agents’ activities and active calls across departments, employees and projects to generate customizable reports. It helps users automate recurring tasks related to call recording, email distribution, lead updates and more. Its lead management capabilities allow enterprises to import contacts from various sources and create custom data fields to locate specific details about clients.\n\n\nAdversus Dialer facilitates integration with various third-party applications such as Zapier, Slack, Salesforce, Zendesk, Office 365 and more. Pricing is available on monthly subscriptions and support is extended via live chat, email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f51412d1-10ac-488c-a1a2-c1fe25b958ba.png","url":"https://www.softwareadvice.com.au/software/87920/adversus","@type":"ListItem"},{"name":"EasyCall Cloud","position":14,"description":"EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This solution is available in multiple languages including English, Italian, and Spanish. EasyCall Cloud provides various features for international call and contact venters including a predictive dialer, call recording, appointment management, real-time reporting, and more. Additionally, EasyCall Cloud is GDPR-compliant and provides data security and encryption in the cloud. The EasyCall Agents mobile app is available for iOS and Android devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3001f7e-cd78-4085-b3d8-94e3aa0d6d78.jpeg","url":"https://www.softwareadvice.com.au/software/276085/easycall-cloud","@type":"ListItem"},{"name":"Vocalcom Hermes360","position":15,"description":"Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase their agents’ productivity. The software provides the necessary tools to allow agents to deliver answers and support through all communication channels. the platform offers a real-time dashboard of all contact center activity. The software also allows companies to oversee their agents' performance and productivity which helps them supervise and optimize their performance.\n\nThe software offers features such as:\n\n- Inbound and Outbound calls\n- Omnichannel contact center solution\n- AI-Ready contact center \n- Easy CRM Integration \n- Native reports and analytics \n- CCaaS","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0b9b1f1-60a3-45a4-9acc-880078f230ad.jpeg","url":"https://www.softwareadvice.com.au/software/340225/vocalcom-hermes360","@type":"ListItem"},{"name":"CallShaper","position":16,"description":"CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support.\n\n\nCallShaper enables users to create click-to-call forms for websites or accept real-time feeds from lead vendors. Leads posted in real time are immediately available for dialing and each real-time source can be tracked separately. Users can import leads from a database or from vendor files.\n\n\nCallShaper offers real-time reporting that enables users to measure agent, campaign and lead performance. Users can run reports to view historical data or apply filters to analyze specific views of campaign data.\n\n\nOther features include predictive dialing, answering machine detection, call monitoring and custom scripting. A color-coded interface allows supervisors to monitor agent activity and identify potential issues. Internal chat can also be used to send announcements or directly message agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3835d790-6351-45aa-b588-eec504048e4f.png","url":"https://www.softwareadvice.com.au/software/166423/call-shaper","@type":"ListItem"},{"name":"BeInContact","position":17,"description":"BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations with the major CRM & apps instantly. Alternatively, through the API and web services, it is possible to integrate any solution you have already in use or have developed over the years. BeInContact is already integrated with the main market-leading CRM: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow. Additionally, BeInContact supports all traditional and new contact channels: voice, email, SMS, webchat, video chat, and social messaging including WhatsApp Business, Facebook Messenger, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.softwareadvice.com.au/software/330047/beincontact","@type":"ListItem"},{"name":"Intalk.io","position":18,"description":"intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, social media, chat to a single platform thus enabling a consistent brand experience. Automate your service workflows with IVRs, Chatbot and Email automation. intalk.io runs on the cloud, in hybrid mode or can be installed on-premise following all internal security protocols.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7518f9b4-c85f-4203-bb7d-5f70881118e1.png","url":"https://www.softwareadvice.com.au/software/244062/intalk-io","@type":"ListItem"},{"name":"LeadDesk","position":19,"description":"LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. The platform offers an outbound sales solution that can increase agent efficiency. It also provides an omnichannel customer service system. This system allows businesses to manage all communication channels in one place.\n\nLeadDesk's solutions are built on the company's own call infrastructure. This infrastructure guarantees high-quality audio and 99.95% uptime across over 500 million calls per year. The platform is compliant with regulations in each market. Servers are located in Europe to ensure fast operations and data security. Businesses can customize their campaigns, queues, reports, and operations. This allows them to equip their sales and service teams with the tools they need.\n\nWhether an organization wants to boost outbound sales or enhance omnichannel customer service, LeadDesk provides a flexible, feature-rich solution. This solution can be tailored to meet the organization's unique needs. LeadDesk has a deep understanding of the contact center industry. The platform helps transform regular sales and customer service teams into high-performing teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d73c0ab-7bdb-4cfa-bbe6-4dd517cd0775.jpeg","url":"https://www.softwareadvice.com.au/software/450657/LeadDesk","@type":"ListItem"},{"name":"Doocti","position":20,"description":"Doocti in an IVR and predictive dialer solution that allows businesses to seamlessly integrate the platform with several third-party CRMs, helpdesks and other solutions. It allows customer-facing agents to automatically receive an instant overview of all customer records that are available across various communication channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d367428-60a7-403e-a3d0-e16ed43a9fd9.png","url":"https://www.softwareadvice.com.au/software/263464/doocti","@type":"ListItem"},{"name":"contactSPACE","position":21,"description":"contactSPACE is a cloud-based callcenter solution which helps small to large-sized organizations manage contacts and track agent performance. Its key features include dynamic call adaption, voice recording, call prioritization, role-based access, alerts and reporting. \n\n\nThe application include a dashboard module which enables managers to monitor live calls, evaluate client sentiments and guide agents through barging or whispering. Its smart dialer feature helps users automate multiple call dialing and perform skill-based routing. Supervisors can manage call queues, create interactive voice response (IVR) and route inquiries in real-time.  \n\n\ncontactSPACE integrates with third-party platforms such as Salesforce, Zoho, Hubspot, Infusionsoft, Microsoft Dynamics, SugarCRM, Stripe, MYOB, Bpoint, SecurePay, Paycorp, ANZ eGate, Flow2cash and Merchant Warrior. The solution is available on a monthly subscription and support is provided via phone, email and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2735e299-8ee5-4fda-8441-8b68ad659dce.png","url":"https://www.softwareadvice.com.au/software/53537/contactspace","@type":"ListItem"},{"name":"MegaDialer","position":22,"description":"MegaDialer is a business voice-over-internet-protocol (VoIP) solution designed to help enterprises with preview or predictive dialing, enabling them to enhance the performance of campaigns. With its interactive interface, users can view the details of campaigns, track the activity of agents and monitor real-time analytics.\n\n\nMegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and more.\n\n\nMegaDialer can be integrated with various SMS and CRM systems, helping employees manage leads. Pricing is based on usage and support is provided via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0bfd1817-9f38-4d52-b150-28d5ecf36fb1.png","url":"https://www.softwareadvice.com.au/software/93274/megadialer","@type":"ListItem"},{"name":"HiperMe!","position":23,"description":"HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.\n\nOne of the standout features of HiperMe! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.\n\nHiperMe! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.\n\nHiperMe! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/514d6040-4524-4b08-bd62-111aedf87eb5.jpeg","url":"https://www.softwareadvice.com.au/software/416977/hiperme","@type":"ListItem"},{"name":"CallMaker","position":24,"description":"CallMaker is a cloud-based sales dialer that helps users make more calls with less waiting time for customers and increases their sales. Businesses with increased traffic need an efficient phone system that can handle sales calls and customer service inquiries. With this, they can more sales calls with fewer missed calls. It will also help make wait shorter by allowing agents to set appointments or manage a queue automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9ec502c-5d23-4088-9ae4-38db3f0eb7c8.png","url":"https://www.softwareadvice.com.au/software/385234/callmaker","@type":"ListItem"},{"name":"Diabolocom","position":25,"description":"Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries.\n\nThe software has key features like IVR for interactive voice response, ACD for automatic call distribution, web call back, and contact center functionalities. The IVR feature provides call routing and self-service options for callers. The ACD feature distributes incoming calls to available agents. The web call-back feature allows customers to request a callback from the call center. The contact center software handles inbound and outbound calls, call monitoring, and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.softwareadvice.com.au/software/434339/diabolocom","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/1758/predictive-dialer/software?page=3#itemlist","numberOfItems":25}
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