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description: Discover the best IT Asset Management Software for your organisation. Compare top IT Asset Management Software tools with customer reviews, pricing and free demos.
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title: Best IT Asset Management Software - 2026 Reviews, Pricing & Demos
---

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# IT Asset Management Software

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## Products

1. [Freshservice](https://www.softwareadvice.com.au/software/436317/freshservice) — 4.6/5 (792 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4862 reviews) — Rippling is an integrated workforce management platform that unifies HR, IT, and finance tools to streamline operatio...
3. [HaloITSM](https://www.softwareadvice.com.au/software/343984/haloitsm) — 4.7/5 (44 reviews) — HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizat...
4. [Invgate Asset Management](https://www.softwareadvice.com.au/software/351923/invgate-insight) — 4.4/5 (14 reviews) — InvGate Insight makes it easy to create a unified inventory of all network-connected IT assets across workstations an...
5. [TeamViewer ONE](https://www.softwareadvice.com.au/software/99131/teamviewer) — 4.6/5 (11636 reviews) — TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited tim...
6. [Deel](https://www.softwareadvice.com.au/software/248344/deel) — 4.9/5 (4306 reviews) — Deel is the only global-first people platform that enables companies to hire, relocate, pay, manage, equip, and suppo...
7. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2063 reviews) — NetSuite is an AI-powered cloud-based business management suite that incorporates ERP, financial management, CRM and ...
8. [EZO](https://www.softwareadvice.com.au/software/25443/ezofficeinventory) — 4.6/5 (1546 reviews) — Cloud-based enterprise asset management (EAM) software with a built-in CMMS that helps organizations run asset operat...
9. [Asset Panda](https://www.softwareadvice.com.au/software/191656/asset-panda) — 4.6/5 (1368 reviews) — Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset track...
10. [UpKeep](https://www.softwareadvice.com.au/software/58398/upkeep) — 4.6/5 (1330 reviews) — UpKeep is the CMMS platform trusted by 4,000+ companies - from small operations to global giants like McDonald’s, Cat...
11. [Fishbowl](https://www.softwareadvice.com.au/software/1700/fishbowl-inventory-scm) — 4.2/5 (1129 reviews) — Fishbowl’s powerful inventory management software is designed to help businesses streamline operations, improve accur...
12. [Sortly](https://www.softwareadvice.com.au/software/65289/sortly-pro) — 4.5/5 (956 reviews) — Sortly is an inventory management software designed to help businesses track and organize physical inventory, supplie...
13. [JIRA Service Management](https://www.softwareadvice.com.au/software/116349/jira-service-management) — 4.5/5 (775 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
14. [Limble](https://www.softwareadvice.com.au/software/34626/limblecmms) — 4.8/5 (757 reviews) — Limble is a CMMS platform designed to optimize maintenance operations and improve compliance. Its work order manageme...
15. [Spiceworks Cloud Help Desk](https://www.softwareadvice.com.au/software/365499/spiceworks-network-management-software) — 4.4/5 (586 reviews) — Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administ...
16. [SolarWinds Service Desk](https://www.softwareadvice.com.au/software/30413/samanage) — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
17. [Jamf Pro](https://www.softwareadvice.com.au/software/228817/jamf-pro) — 4.7/5 (545 reviews) — Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor p...
18. [SysAid](https://www.softwareadvice.com.au/software/158389/sysaid-it-crm) — 4.5/5 (522 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
19. [Iru](https://www.softwareadvice.com.au/software/71745/Iru) — 4.9/5 (490 reviews) — Iru is the AI-powered IT \& security platform used by the world's fastest-growing companies to secure their users,...
20. [Atera](https://www.softwareadvice.com.au/software/125932/atera) — 4.5/5 (454 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
21. [FMX](https://www.softwareadvice.com.au/software/2708/fmx) — 4.7/5 (421 reviews) — FMX is a cloud-based Computerized Maintenance Management System (CMMS) and facilities operations platform used by K-1...
22. [Wasp Asset](https://www.softwareadvice.com.au/software/126253/assetcloud) — 4.5/5 (376 reviews) — AssetCloud is the most comprehensive and feature-rich asset management solution in the industry delivering full life-...
23. [ServiceNow](https://www.softwareadvice.com.au/software/27432/service-now) — 4.5/5 (356 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
24. [IT Glue](https://www.softwareadvice.com.au/software/351312/it-glue) — 4.6/5 (342 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
25. [PDQ Deploy & Inventory](https://www.softwareadvice.com.au/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews) — If you're a sysadmin responsible for keeping Windows machines patched, organized, and running smoothly — and most of ...

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## Related Categories

- [Tool Management Software](https://www.softwareadvice.com.au/directory/1912/tool-management/software)
- [Software License Manager](https://www.softwareadvice.com.au/directory/4637/license-management/software)
- [Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4307/network-monitoring/software)
- [Asset Tracking Software](https://www.softwareadvice.com.au/directory/1560/asset-tracking/software)
- [IT Service Software](https://www.softwareadvice.com.au/directory/4207/it-service/software)

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IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends service delivery to HR, finance, and facilities, giving business teams a consistent and efficient service experience without requiring separate tools.\n\nFreshservice includes Freddy AI, a domain-specific AI layer that helps agents resolve issues faster, automates employee service requests, and gives leaders insights to make better decisions. Embedded across service workflows, Freddy AI acts as a force multiplier for teams by helping reduce repetitive work, accelerate resolution, and surface patterns and risks earlier. The result is faster, more informed service operations that help teams become more proactive while maintaining the governance and control the business requires.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.com.au/software/436317/freshservice","@type":"ListItem"},{"name":"Rippling","position":2,"description":"Rippling is an integrated workforce management platform that unifies HR, IT, and finance tools to streamline operations. It centralizes employee data and automates tasks, offering features such as workflow studio for automation, reporting analytics, automated policies, and permissions management. Rippling provides specialized suites for various needs: Rippling HR manages the employee lifecycle, Rippling Payroll automates payments and direct deposits, IT tools enhance IT security with identity and device management, and the Finance suite integrates corporate cards, expenses, and accounts payable automatically. It also supports global compliance for onboarding and management across countries. Rippling is an all-in-one platform that offers a wide range of features to streamline HR operations, enhance security measures, automate payroll processes and control company costs. With its focus on scalability, security, automation and cost management, Rippling empowers businesses to optimize their workforce operations, reduce risks and achieve operational efficiency across their organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ec57690-a46d-4978-83cf-a6f85c097649.png","url":"https://www.softwareadvice.com.au/software/410674/rippling","@type":"ListItem"},{"name":"HaloITSM","position":3,"description":"HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge base, and a self-service portal, HaloITSM helps IT teams deliver streamlined support to customers and employees. This platform intends to analyze IT processes to ensure they align with business needs. \n\n\nHaloITSM offers a feature called problem management, which allows IT teams to escalate and automate the management of ongoing problems and investigate root causes in order to arrive at detailed resolutions. Additional features include inventory management, a real-time project dashboard, asset discovery, and an ITIL service catalogue. HaloITSM integrates with Slack, Twitter, QuickBooks, Sage, Xero, Microsoft, and other systems.\n\n\nPricing is charged per user, per month, and is billed annually. Support is offered via phone or email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a3ae1a8-3a65-463b-839c-abb7b4663116.png","url":"https://www.softwareadvice.com.au/software/343984/haloitsm","@type":"ListItem"},{"name":"Invgate Asset Management","position":4,"description":"InvGate Insight makes it easy to create a unified inventory of all network-connected IT assets across workstations and servers, network appliances, mobile devices, cloud instances, and IoT devices. Its Explorer allows for close monitoring of all of the CIs changes and states, which get automatically updated with the information you need to see preconfigured in custom views and dashboards. \n\nMapping out the relations between your inventory is not a problem anymore; InvGate Insight drag and drop capabilities make for an easily customizable diagram builder where you can identify CIs and their relationships, preventing isolated incidents from becoming problems. \n\nIt won't be an issue anymore having unified information of your software to better control your assets, no more duplicates or different names for the same software. You will also be able to monitor changes, seeing who did what and when to all of your CIs. \n\nOne of the main benefits of having such access to all of your assets is identifying their health status, deriving a better cost and asset allocation, and preventing possible problems. \n\nIT security and compliance will be met with ease by establishing rules to ensure your assets are up to code and make the necessary changes if they fall out of their ideal state. Also, get notified via email about warranty expirations, changes, due dates, and anything you need to know instantly. The contract management module allows for tracking, planning, and managing software licensing and assets' contracts. \n\nIntegration with InvGate Service Desk will let you attach incidents to CIs to keep track of the history of your inventory, enabling better understanding and subsequently informed action plans. Insight is available both as a cloud service or as an on-premise installation to better suit organizational needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a0178477-86a8-4fc8-bea9-4ad0f9b43d29.png","url":"https://www.softwareadvice.com.au/software/351923/invgate-insight","@type":"ListItem"},{"name":"TeamViewer ONE","position":5,"description":"TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited time and resources. If you’re managing distributed devices, handling high ticket volumes, or juggling multiple tools, this platform helps simplify your day-to-day work. \nBy bringing together remote access, endpoint monitoring, and AI-powered automation in one solution, TeamViewer ONE enables your team to resolve issues faster and often before users even notice them. This means fewer disruptions, lower ticket volume, and more predictable IT operations. \nInstead of switching between tools, you get a centralised view of devices, users, and system health, along with automated workflows that reduce repetitive tasks. This allows IT teams to focus on higher-value initiatives while maintaining performance and security. \nTeamViewer ONE is designed to scale with your organisation, whether you’re supporting a growing workforce or managing multiple locations. With built-in automation, proactive alerts, and guided remediation, teams can improve response times and maintain consistent service levels. \nFor organizations looking for a solution that’s easy to adapt, efficient to operate, and backed by responsive support, TeamViewer ONE provides a practical path to more proactive, streamlined IT management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.softwareadvice.com.au/software/99131/teamviewer","@type":"ListItem"},{"name":"Deel","position":6,"description":"Deel is the only global-first people platform that enables companies to hire, relocate, pay, manage, equip, and support talent in 150+ countries - all within a single, integrated system.\nDesigned for modern global teams, Deel eliminates the complexity of international workforce operations by combining fully owned infrastructure, built-in compliance, and AI-powered workflows. Unlike providers that rely on third-party payroll processors or in-country partners, Deel owns its payroll rails and operates 250 legal entities worldwide, ensuring faster issue resolution, greater accountability, and consistent service delivery.\nToday, Deel supports 40,000 customers and 1.5 million workers globally, powered by 2,000+ in-house experts across payroll, legal, mobility, immigration, HR, and compliance.\nThe platform is structured around six customer-focused pillars: Hire, Relocate, Pay, Manage, Equip, and Services.\nDeel Hire enables companies to compliantly engage employees and contractors worldwide, including Employer of Record services where Deel acts as the legal employer for international hires.\nDeel Mobility supports global relocation and immigration.\nDeel Payroll allows organizations to run payroll in 130+ countries through a self-run or managed model, with 55+ native payroll engines.\nDeel HR centralizes workforce management, including HRIS, performance, compensation, and workforce planning.\nDeel IT streamlines global device provisioning and security.\nDeel Services provides corporate, HR, immigration, equity, and privacy support.\nDeel integrates with existing HRIS, ERP, and accounting systems, allowing companies to adopt modules as needed while maintaining a unified global data layer.\nWith AI embedded directly into operational workflows - not just chat interfaces - Deel helps teams take action across hiring, payroll, mobility, IT, and reporting. The result is a scalable, compliant infrastructure that supports every worker type across 150+ countries, without borders or third-party dependencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca638113-5556-4e21-84ef-1cb5086b886d.png","url":"https://www.softwareadvice.com.au/software/248344/deel","@type":"ListItem"},{"name":"NetSuite","position":7,"description":"NetSuite is an AI-powered cloud-based business management suite that incorporates ERP, financial management, CRM and eCommerce functionalities into a unified platform, helping organizations automate core processes and gain real-time visibility into operational and financial performance. It is designed to cater to multiple industries and business sizes, ranging from startups to large enterprises.\n\nNetSuite embeds AI capabilities across the suite with agents that assist and advise business leaders with new ways to simplify tasks, suggest actions and uncover business insights.\nNetSuite ERP encompasses various functions essential for business operations, including financial management, order management, inventory management, warehouse management, supply chain management and procurement. The financial management module includes accounts payable, accounts receivable, general ledger, fixed asset management, payment management and tax management. The CRM (customer relationship management) features in NetSuite cover customer service management, marketing automation and Salesforce automation. The CRM module also includes tools for configuring price quotes. Additionally, the platform offers functionalities for field service management for scheduling and dispatching, a mobile application and asset management.\n\nThe platform provides professional services automation that helps in project accounting, project management, resource management, expense management and timesheet management. Additionally, these features enable businesses to manage their human resources and projects efficiently. NetSuite includes an analytics and reporting module, providing reporting dashboards and access to a data warehouse. NetSuite supports global business management through multi-currency, multi-language capabilities and global accounting consolidation. It facilitates tax management on a global scale. Additionally, the software features modules for eCommerce and omnichannel commerce, supporting B2C and B2B eCommerce, order management, point of sale and logistics.\n\nNetSuite’s platform allows for application distribution, customization, integration, internationalization, performance monitoring, process automation and platform development. These features ensure that businesses can tailor the software to their specific needs. Additionally, the platform prioritizes application and operational security and effective data management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition","@type":"ListItem"},{"name":"EZO","position":8,"description":"Cloud-based enterprise asset management (EAM) software with a built-in CMMS that helps organizations run asset operations with control and visibility. It is built for teams managing equipment and physical assets across sites, departments, and projects, especially in industries where asset availability and readiness directly affect work. The platform centralizes the full equipment workflow so teams can plan, track, move, and maintain shared assets without the usual manual back-and-forth. Teams can manage asset reservations and assignments, standardize check-in and check-out, and keep custody accountability clear across people and locations. Barcode, QR code, and RFID tracking support quick scanning and bulk actions, while the mobile app and scanner integrations make it straightforward to update records from the field, warehouse, or jobsite. To reduce operational delays, a centralized request portal handles asset requisitions, with automated approval workflows and real-time alerts so teams can route requests, enforce policies, and keep handoffs consistent. Dashboards and reporting provide a single source of truth for availability, utilization, movement history, and loss prevention, helping teams decide with confidence and avoid downtime caused by missing or unready equipment. For maintenance, the built-in CMMS module helps teams shift from reactive fixes to proactive upkeep. Teams can schedule preventive maintenance, create work orders, use checklists, track service activity, and maintain a complete service history tied to each asset, which improves reliability, supports compliance, and extends equipment life while keeping assets job-ready for the next assignment. Zoe AI adds a layer of intelligence, helping teams surface issues with better context, highlight patterns, flag exceptions, and support troubleshooting and decision-making using the asset data already in the system. Workflow automation reduces repetitive effort by triggering alerts, reminders, approvals, and follow-ups based on asset status, requests, movements, or maintenance rules, so teams stay consistent at scale. The platform is configurable to match different operational workflows, with customizable fields, role-based access controls, and flexible reporting. Teams can start with pre-built reports or build custom reports to track the metrics that matter to their operation, from inventory and usage to maintenance performance and cost insights. Common buyers include operations, maintenance, facilities, and asset managers in equipment-intensive organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/322bb8f0-94cb-4019-9e2e-bcd9839eb45e.png","url":"https://www.softwareadvice.com.au/software/25443/ezofficeinventory","@type":"ListItem"},{"name":"Asset Panda","position":9,"description":"Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.\n\n\nAsset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.\n\n\nAsset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b831c1bc-2ed4-41d7-bf27-38298eaf8155.png","url":"https://www.softwareadvice.com.au/software/191656/asset-panda","@type":"ListItem"},{"name":"UpKeep","position":10,"description":"UpKeep is the CMMS platform trusted by 4,000+ companies - from small operations to global giants like McDonald’s, Caterpillar, and Chevron to manage maintenance, safety, and reliability.\n\nUpKeep provides a singular platform to extend asset life and reduce downtime making it the preferred solution for leaders in manufacturing, food & beverage, healthcare, and facilities management.\n\nCMMS: Centralize your asset registry, work orders, parts, inventory, checklists, inspections, and reporting in one place. \n\nSafety & Compliance: Mitigate risk with native modules for LMS safety training and EHS compliance designed to keep your operations permanently audit-ready\n\nAI & Customization: Built-in AI tools accelerate data processing, while Studio allow you to build custom app workflows tailored entirely to your business logic.\n\nEdge IIoT sensors: Reduce unplanned downtime with remote sensors that continuously track asset health.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e7b9786-fe6c-40d1-a26c-a304326fa220.png","url":"https://www.softwareadvice.com.au/software/58398/upkeep","@type":"ListItem"},{"name":"Fishbowl","position":11,"description":"Fishbowl’s powerful inventory management software is designed to help businesses streamline operations, improve accuracy, and scale efficiently. It is widely known for its seamless integration with QuickBooks and Xero, making it an ideal solution for small and medium-sized businesses that need advanced inventory control without switching accounting platforms. \n\nFishbowl offers a comprehensive suite of tools that enable businesses to track inventory levels, locations, and movements in real time. It also supports manufacturing and work order management, allowing companies to automate production processes using bill of materials (BOM) and work order tracking. For warehouses, Fishbowl optimizes operations with barcode scanning, cycle counting, and multi-location tracking, ensuring efficient stock management. Additionally, businesses can manage their sales and purchase orders while synchronizing with major ecommerce platforms like Shopify, Amazon, and eBay. \n\nThe Fishbowl product suite includes Fishbowl Advanced for inventory management with manufacturing and warehousing capabilities, Fishbowl Drive for cloud-based inventory solutions, Fishbowl Commerce Suite for multichannel ecommerce management capabilities, and Fishbowl AI Insights for data analytics and custom reports. \n\nFishbowl Advanced: Powerful manufacturing and inventory tools to simplify your operations. \n\nSmall and midsize businesses face plenty of inventory and manufacturing challenges—but Fishbowl Advanced makes them easier to manage. \n\n•\tComplicated manufacturing workflows? Fishbowl streamlines production planning, inventory tracking, and order management, all in one system. \n\n•\tStruggling with inventory visibility? Get real-time tracking across multiple locations, so you can make informed decisions and avoid costly errors. \n\n•\tMaking mistakes with your inventory? Automate inventory management to reduce errors and free up time for more important work. \n\nFishbowl Drive: Cloud-based inventory management—anytime, anywhere. \n\nLooking for an inventory solution you can access from anywhere? Fishbowl Drive is designed to tackle the complex challenges of growing businesses. \n\n•\tHigh carrying costs? Optimize stock levels to reduce expenses and improve cash flow. \n\n•\tRegulatory compliance concerns? Track serial numbers, lot numbers, and expiration dates to meet industry standards. \n\n•\tInconsistent reordering? Automate reorder points to maintain optimal inventory levels without constant oversight. \n\nFishbowl Commerce Suite: Multichannel product listings and order fulfillment. \n\nManaging an ecommerce business can be overwhelming, but Fishbowl Commerce Suite takes the stress out of inventory management and order fulfillment. \n\n•\tInventory discrepancies? Real-time updates keep stock levels accurate across all your ecommerce platforms and accounting software. \n\n•\tSlow order fulfillment? Automated tools streamline picking, packing, and shipping so you can deliver items to your customers faster. \n\n•\tToo much manual work? Integrations with Amazon, BigCommerce, eBay, Shopify, Walmart, WooCommerce, QuickBooks Online and more; keep product listings and inventory in sync—without the extra effort. \n\nFishbowl AI Insights: Smarter decisions, faster results with AI-powered tools. \n\nWant to improve your business with smarter data? Fishbowl AI Insights gives you: \n\n•\tCustom reports—without the hassle of extra time or costs. \n\n•\tIntuitive dashboards that provide a clear snapshot of your business. \n\n•\tAI-powered forecasting to prevent overstocks and shortages before they happen. \n\nWith advanced AI tools, your data assistant Athena, and fully customizable reports, Fishbowl AI Insights helps you make informed, strategic decisions—effortlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ccaccf1-0e36-45c8-9ccb-4df1733bd616.png","url":"https://www.softwareadvice.com.au/software/1700/fishbowl-inventory-scm","@type":"ListItem"},{"name":"Sortly","position":12,"description":"Sortly is an inventory management software designed to help businesses track and organize physical inventory, supplies, materials, tools, and equipment. It is suitable for industries such as construction, medical, warehouse, electrical, interior design, education, and retail.\n\nThe software includes a mobile application that enables inventory tracking from any device and location, even offline. It supports visual inventory tracking with high-resolution photo uploads and features built-in barcode and QR code scanning. The system provides low stock and date-based alerts to assist with reordering and uses cloud-based synchronization to update inventory information across devices in real time.\n\nUsers can organize inventory with custom folder structures based on criteria such as location and type. Custom fields allow the addition of detailed item information. The platform offers reporting features that generate data-driven insights, which can be exported as PDF or CSV files for audits, budgeting, and forecasting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83709120-d0af-4703-b279-a30596b345a5.png","url":"https://www.softwareadvice.com.au/software/65289/sortly-pro","@type":"ListItem"},{"name":"JIRA Service Management","position":13,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.com.au/software/116349/jira-service-management","@type":"ListItem"},{"name":"Limble","position":14,"description":"Limble is a CMMS platform designed to optimize maintenance operations and improve compliance. Its work order management allows users to create and complete work orders. Its preventive maintenance module automates and schedules tasks to prevent unplanned downtime. The asset management functionality tracks asset health and performance, optimizing lifecycles.\n\nLimble stands out with its integration capabilities, connecting with ERP systems and IoT sensors for a holistic maintenance approach. Customizable dashboards and reporting provide visibility and insights for data-driven decisions. Limble's mobile app enhances productivity by allowing technicians to update work orders and asset information from the field.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39cb88c4-60c5-4812-b09f-a9aee0dcbc7b.png","url":"https://www.softwareadvice.com.au/software/34626/limblecmms","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":15,"description":"Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's’ performance, among others. Support agents can closely monitor every IT incident and track abrupt changes occurring in the network.\n\n\nThe self-service portal allows users to submit tickets, track progress and view informative resources from the knowledge base. With Spiceworks, businesses can also create a centralized knowledge base from where users can get information on periodic or regular inquiries. Spiceworks also offers a team management dashboard to help management view and track key performance metrics.\n\n\nSpiceworks also offers an on-premise version for businesses that want to set up and manage their in-house help desk operations locally. IT professionals can also manage tickets on their Android and iOS based smartphones using Spiceworks Mobile app. Professionals can also connect with the global Spiceworks community to share tips and best practices with the global professionals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.softwareadvice.com.au/software/365499/spiceworks-network-management-software","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":16,"description":"SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support.\n\n\nSolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser.\n\n\nSolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.softwareadvice.com.au/software/30413/samanage","@type":"ListItem"},{"name":"Jamf Pro","position":17,"description":"Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.\n\n\nThe application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.\n\n\nJamf Pro enables teams to collect hardware, software and security configuration details from Apple devices and generate custom reports. It is available on a monthly subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ecc6f4b-7c01-4f09-9817-d60c5d3f1347.png","url":"https://www.softwareadvice.com.au/software/228817/jamf-pro","@type":"ListItem"},{"name":"SysAid","position":18,"description":"SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and managed service providers. It provides a suite of AI-powered capabilities to streamline operations and enhance productivity.\n\nThe platform includes features such as the AI Agent Builder, SysAid Copilot and AI Chatbot via Microsoft Teams. These enable organizations to automate tasks like ticket categorization, routing, and generating case summaries with sentiment analysis. Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.com.au/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Iru","position":19,"description":"Iru is the AI-powered IT & security platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & Security teams time and control back.\n\nThe Problem\nIT & Security teams today juggle dozens of point solutions with separate consoles and data silos. There's no shared context or single view, so work slows and risk grows. Nearly half of teams cite overlapping tools as their top challenge. The stack is the problem.\n\nIru collapses the stack by bringing together the capabilities every business relies on. When they live in one place, they inform each other, and everything works better.\n\nAt the core is the Iru Context Model—a living map of your environment. On top of it sits Iru AI, which transforms complex data into clear, strategic insights and enables all products to inform and improve each other.\n\nThe Platform\nIru gives you a single view of your users, apps, and devices through six integrated products:\n- Workforce Identity delivers passwordless single sign-on with device-bound passkeys, context-aware access to every app, and automated user lifecycle management.\n- Endpoint Management provides advanced automation to onboard users, update apps, and enforce policies across Apple, Windows, and Android—all with a single lightweight endpoint agent.\n- Endpoint Detection & Response stops advanced and emerging threats with machine learning-enhanced detections, autonomous containment, and remediation in real time across Mac and Windows.\n- Vulnerability Management gives full visibility into software risk on Mac and Windows with autonomous response to patch vulnerable software, prioritized by Iru AI.\n- Compliance Automation is AI-native—transforming frameworks into tailored controls, breaking them into tasks, and mapping evidence automatically to keep you audit-ready.\"\n- Trust Center provides a public portal to share certifications, reports, and security posture to accelerate deals, with security questionnaires answered by Iru AI.\n\nBuilt for the AI Era\nIru AI is designed from the ground up to connect agents across identity, endpoints, and compliance. Powered by the Iru Context Model, it understands your users, devices, and apps to act safely, intelligently, and in context across your organization. This gives IT & Security teams time and control back.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fbc7072f-654f-49f7-9fc8-6ae0b6bb3b84.png","url":"https://www.softwareadvice.com.au/software/71745/Iru","@type":"ListItem"},{"name":"Atera","position":20,"description":"Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. It combines RMM, helpdesk, ticketing, and automation to optimize downtime, improve SLAs, and more.\n\nIntroducing Robin, an autonomous IT solution, that cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.softwareadvice.com.au/software/125932/atera","@type":"ListItem"},{"name":"FMX","position":21,"description":"FMX is a cloud-based Computerized Maintenance Management System (CMMS) and facilities operations platform used by K-12 and higher education, state and local government, property management, manufacturing, healthcare, hospitality, and faith-based organizations to improve operational efficiency, extend asset lifespan, and make data-driven decisions about capital investments.\n\nThe platform centralizes work order management, preventive maintenance, asset tracking, fleet management, inventory and parts management, IT asset management, capital planning, and rental and reservation management in one configurable system. FMX is purpose-built for teams who need actionable data to prioritize work, justify budgets, and demonstrate their department's impact to leadership.\n\nCore Capabilities\n\nWork Order Management: Staff and end users submit requests through configurable forms on any device. Technicians resolve tickets in the field via mobile app, logging labor, parts, and costs that roll up automatically to asset-level reporting.\n\nPreventive Maintenance: Schedule time-based or meter-based PMs for any asset. Attach unique inspection checklists to each task to reduce process variation, ensure compliance, and extend equipment lifespan.\n\nAsset Management: Maintain a complete digital record of every asset, including location, condition, acquisition cost, expected useful life, documents, images, and full service history in one searchable system.\n\nCapital Planning: The capital planning dashboard projects asset replacement timelines and costs by year. Directors can model budget scenarios, identify funding gaps, and present defensible capital forecasts.\n\nMapping: Visualize assets, work orders, inventory, and spaces on custom floor plans or geo-based maps so technicians can plan efficient routes. Community members report issues through a public, map-based portal with no FMX account required.\n\nRental and Reservation Management: Staff and community members book rooms, spaces, and equipment in FMX. Manage event logistics, coordinate cross-departmental needs, and process payments in one system.\n\nInventory and Parts Management: Manage parts and consumables across one or multiple storerooms. Technicians log parts on work orders, triggering automatic inventory deductions. Low-stock alerts, reorder thresholds, and vendor records keep critical parts available.\n\nFleet Management: Track and maintain vehicles alongside facility assets. Schedule meter- or time-based PMs, log mileage and fuel, and manage repair history in one system.\n\nIT Asset Management: Staff submit technology service requests and IT teams track hardware and software asset records through the same platform used for facilities operations.\n\nReporting and Analytics: Configurable reports and dashboards span work orders, assets, labor, costs, and maintenance history, helping leaders track team performance, surface recurring issues, and justify budget decisions.\n\nWho Uses FMX\n\nK-12 and higher education manage facilities across campuses, streamline community requests, and coordinate events. Property managers track tenant work orders and reduce deferred maintenance. Manufacturing teams reduce equipment downtime and support audit-ready record-keeping. Government agencies manage public buildings, parks, and infrastructure. Healthcare, hospitality, and faith-based organizations centralize multi-site operations and control costs.\n\nKey Differentiators\n\nIntuitive interface that drives adoption among non-technical staff. One configurable platform for facilities, maintenance, IT, and fleet teams. Mobile experience built for field technicians. Built-in reporting that surfaces the data leaders need to defend budgets. Fast implementation with dedicated onboarding support. Highly configurable without IT involvement.\n\nFMX maintains a 98% customer satisfaction rating, 97% renewal rate, and 2-hour support response time, moving teams from reactive to proactive operations on one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3d0d8ae-9e40-4026-a5a1-f85c3f97e289.png","url":"https://www.softwareadvice.com.au/software/2708/fmx","@type":"ListItem"},{"name":"Wasp Asset","position":22,"description":"AssetCloud is the most comprehensive and feature-rich asset management solution in the industry delivering full life-cycle asset management as well as streamlined auditing and loss prevention. AssetCloud + RFID eliminates the need to scan barcodes individually which makes tasks such as audits, check-outs, check-ins, moves, and disposals, more accurate and faster than ever.\n\nWasp is the only asset tracking solution provider that offers all the necessary software, hardware, and asset tags you need to implement an asset management\nsystem. This makes AssetCloud the most complete solution available from one provider.\n\nWith AssetCloud, users can: \n\n<li> Track assets on an iOS or Android device\n</li><li> Manage security roles\n</li><li> Expedite fixed asset check-out/check-in\n</li><li> Perform audits to verify and eliminate inconsistencies\n</li><li> Centralize asset visibility\n</li><li> Trigger notifications for critical intelligence\n</li><li> Manage maintenance and work orders\n</li><li> Access 50+ prebuilt reports for accountability and insight\n</li><li> Configure depreciation for accurate bookkeeping\n</li><li> Inventory identical multi-quantity assets\n</li><li> Consolidate contracts, service agreements, and licenses</li>","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e13f92fd-741d-4cd7-b070-e8a0d3e26fda.jpeg","url":"https://www.softwareadvice.com.au/software/126253/assetcloud","@type":"ListItem"},{"name":"ServiceNow","position":23,"description":"ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial services, healthcare, higher education, life sciences and the public sector.\n\nServiceNow provides a self-service portal that lets users report and resolve issues and track progress. The system can also track financial, contractual and inventory details relating to hardware, software and virtual infrastructure. The solution offers a change calendar, impact calculator and collision detector for evaluating risks related to changes in IT configuration.\n\nWith ServiceNow’s incident management capabilities, IT departments can capture incidents through the self-service portal, email, chat and phone. Problem management tools can help investigate the root causes of service disruptions, perform trend analyses and provide service configuration reviews to prevent future disruptions.\n\nServiceNow also captures all the IT costs and presents them to stakeholders through reports and charts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.softwareadvice.com.au/software/27432/service-now","@type":"ListItem"},{"name":"IT Glue","position":24,"description":"IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more.\n\n\nIT Glue's relationship mapping feature helps users to link related items together and define and understand relationships between various elements. The solution's runbooks feature enables users to keep track of the different procedures involved in documentation. Users can also print multiple hard copies and offboard routines after their completion.\n\n\nAdditionally, IT Glue offers features such as access control, domain and SSL tracking, SOC 2 compliance, version control, a template library and import and export functionality. It supports integration with multiple professional services automation systems. Users can also create custom integrations with the help of built-in REST APIs.\n\n\nServices are offered on a per-user basis after a one-time setup fee. Support is offered via phone, email and online FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.softwareadvice.com.au/software/351312/it-glue","@type":"ListItem"},{"name":"PDQ Deploy & Inventory","position":25,"description":"If you're a sysadmin responsible for keeping Windows machines patched, organized, and running smoothly — and most of those machines live on your local network or connect via VPN — PDQ Deploy & Inventory was built for you.\n\nThe on-prem endpoint management tool has been a staple for IT professionals for over a decade, trusted by teams in education, government, manufacturing, healthcare, and finance to handle the repetitive but critical work of patch management and software deployment. \n\nCommon use cases: automated third-party patching and Windows Cumulative Update deployment, software inventory and compliance auditing, dynamic device group management, script execution across targeted Windows endpoints, and recurring maintenance automation for domain-joined fleets.\n\nHere's how it works: PDQ Inventory scans every Windows machine on your network and builds a live, searchable picture of your environment — hardware specs, installed apps, OS versions, Active Directory attributes, and anything else you define via custom scanners. Dynamic collections automatically group devices by criteria you set, so you always know which machines are out of date or out of compliance. PDQ Deploy uses those collections as deployment targets, letting you silently push software updates and Windows Cumulative Updates, run scripts, and automate recurring maintenance on a schedule — no end-user interruption required. The Package Library includes 500+ pre-built, pre-tested packages covering both popular third-party applications and Windows server and workstation patching, so one tool handles your full Windows update cycle.\n\nWhat sets D&I apart is its on-prem, self-hosted architecture. There's no agent to install on every device and no cloud dependency for managing your local fleet. It's designed for environments where devices are domain-joined, network-accessible, or reachable via VPN — and where IT teams want deep customization and fast execution and a self-hosted setup is the right fit.\n\nPDQ also offers PDQ Connect — a separate, cloud-native product for teams managing remote or hybrid fleets. Connect uses a lightweight agent and works over the internet without requiring a VPN, making it purpose-built for devices that are rarely or never on the corporate network. Unlike PDQ Connect, PDQ Deploy & Inventory does not require an agent on endpoints and is purpose-built for on-prem and VPN-connected environments. The two products serve different environments and can be used alongside each other.\n\nPDQ Deploy & Inventory is licensed per sysadmin with unlimited endpoint access. One license covers both products and includes the full Package Library. Support includes extensive documentation, an active community, video tutorials, and direct support channels. A 14-day free trial is available at pdq.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2445d74-9ebb-45fe-b65b-a053ed4172e5.png","url":"https://www.softwareadvice.com.au/software/419203/pdq-deploy-and-inventory","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/1888/it-asset-management/software#itemlist","numberOfItems":25}
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